Contact Clearlight Support
Company Name: Clearlight Sauna
About: When using the Clearlighti® infrared sauna Connect App, you can control your
Clearlight Sanctuary Sauna from anywhere. With the app, you can:
1.
Clearlight Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Clearlight Sauna
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Clearlight Website
Privacy Policy: https://infraredsauna.com/sauna-works-privacy-policy/
Developer: Sauna Works
Can I trust Clearlight app?
Protect your data and wallet. We investigate the developer's website (Infraredsauna.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Possibly the worst app I’ve ever used
by RHGM
This is a mindblowingly dreadful app. From the forced landscape mode, to the font size, to the lack of ability to paste a password. And that’s before you even get to the functionality of connecting the app to the really expensive sauna you just bought. TLDR it didn’t connect, after many attempts.
As the remote ability to turn on the sauna is something you want to know works safely, having zero confidence in this app (and back end service) made it an easy decision to give up and delete the app.
It is pretty surprising this app even passed app review. Even more surprising that a company selling a very premium sauna, couldn’t get some basic application development done.
The worst customer service
by EManny Rodriguez
I have my sauna for almost a year. The app has never worked. I contacted the company several times to report this problem and they just say they are working on the app. No true, they are doing nothing. Then they told me they were going to send me some equipment so I can get connection….that was about 3 months ago and still waiting. They just play with customers because they already got your money. I paid $7,000 and that’s a lot of money for me not to receive what I was promised for. I am so disappointed at this company. Don’t buy this sauna if you don’t want to have the sane experience.
Useless app to useless deaf support ears
by Tarheel Blueskies
As others have clearly voiced here and elsewhere, Clearlight is about one thing and one thing only; getting your cash and forgetting you exist.
Our $9k sauna arrives defective. Solution: send ME parts and instructions to remove the roof and dig into electronics to replace the power supply. Or wait for weeks or longer for them to locate a third party to travel. This on a brand new sauna.
Why would we possibly think their app would be any different? This elementary excuse does not even provide basic functionality. Zero stars to this app and this company.
Have a Problem with Clearlight® Sauna Connect App? Report Issue
Why should I report an Issue with Clearlight® Sauna Connect App?
- Pulling issues faced by users like you is a good way to draw attention of Clearlight® Sauna Connect App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Clearlight® Sauna Connect App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Clearlight® Sauna Connect App.
