ITV Studios Status

Last Updated on 2024-10-16 by ITV

I have a problem with ITV Studios

Are you having issues? Select the issue you are having below and provide feedback to ITV Studios.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with ITV Studios: Watch Anywhere? Report Issue

Common ITV Studios Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ITV Studios app on iOS and Android devices. Solve all ITV Studios app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ITV Studios iPhone Issues and Solutions

ITV Studios iOS app crashes, not working, errors
ITV Studios iOS app network issues
ITV Studios on iOS has black/white screen

ITV Studios Android App Issues and Solutions

ITV Studios has errors/crashing/not working
ITV Studios server network connectivity issues
ITV Studios has black screen

ITV Studios iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ITV Studios app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ITV Studios app crashes or not working on Iphone (iOS):

Close and restart the ITV Studios app on iPhone
Update ITV Studios app to the Latest Version for iOS
Uninstall and reinstall ITV Studios iPhone app
Update your iPhone to the latest iOS version

Fix ITV Studios on iPhone unable to connect to server/internet connection issues::

To resolve ITV Studios network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ITV Studios black/white screen (blank screen) on iPhone:

Follow the ITV Studios iOS app troubleshooting guide Here →

ITV Studios Android App Issues and Solutions

Fix ITV Studios not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ITV Studios app issues:

Force Stop the ITV Studios App
1. On android, goto "Settings" » click ITV Studios app. » click "Force Stop".

Update ITV Studios to the latest version on PlayStore

Clear ITV Studios App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ITV Studios app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ITV Studios.

Fix ITV Studios unable to contact server/ ITV Studios internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ITV Studios » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ITV Studios » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ITV Studios on android.

Solve ITV Studios black/white screens issue on Android:

Follow the ITV Studios android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ITV, developers of ITV Studios.

About this app

This business-to-business app makes it easy for our programme buyers to view their playlists and screen exclusive content while on the move. The ITV Studios: Watch Anywhere App is created for programme buyers globally. If you're an ITV viewer in the UK and want to stream ITV shows and more for free, download the ITVX app - the new home of ITV Hub. Lights, camera, action!