OnBeat Status

Last Updated on 2024-11-07 by Cardinal Blue

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Common OnBeat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OnBeat app on iOS and Android devices. Solve all OnBeat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OnBeat iPhone Issues and Solutions

OnBeat iOS app crashes, not working, errors
OnBeat iOS app network issues
OnBeat on iOS has black/white screen

OnBeat Android App Issues and Solutions

OnBeat has errors/crashing/not working
OnBeat server network connectivity issues
OnBeat has black screen

OnBeat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OnBeat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OnBeat app crashes or not working on Iphone (iOS):

Close and restart the OnBeat app on iPhone
Update OnBeat app to the Latest Version for iOS
Uninstall and reinstall OnBeat iPhone app
Update your iPhone to the latest iOS version

Fix OnBeat on iPhone unable to connect to server/internet connection issues::

To resolve OnBeat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OnBeat black/white screen (blank screen) on iPhone:

Follow the OnBeat iOS app troubleshooting guide Here →

OnBeat Android App Issues and Solutions

Fix OnBeat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OnBeat app issues:

Force Stop the OnBeat App
1. On android, goto "Settings" » click OnBeat app. » click "Force Stop".

Update OnBeat to the latest version on PlayStore

Clear OnBeat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OnBeat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OnBeat.

Fix OnBeat unable to contact server/ OnBeat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OnBeat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OnBeat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OnBeat on android.

Solve OnBeat black/white screens issue on Android:

Follow the OnBeat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cardinal Blue, developers of OnBeat.

Verified email

Contact e-Mail: onbeat@cardinalblue.com

About this app

Whether it’s a year in review or a daily vlog – we’ve got you covered. - Auto beat sync: this app syncs your videos with music beat, in seconds. - Add custom beats: in seconds, create video cuts to fit your editing style. - Copyright free music: select music from our library of 50+ tracks. Welcome to this app, the easiest way to create videos to the song beat. We’re now offering a subscription package to give you the best this app experience. Any feature requests or feedback? We’d love them. Skip the hours of editing. You can try it for free for 7 days! Tell us at this app@cardinalblue. com!