Skull iQ Reviews

I've used this brand for over 10 years, you used to be the be all end all of earbuds, now you scam people to pay exorbitant amounts of money for barely functional wireless earbuds. What you have become is embarrassing because clearly profit is the only thing that matters to you. I've paid for not only your $60 push active earbuds, but also two pairs of your push ANC buds at $100 each and both have terrible functionality with your app which is needed to program them. Almost every other day I have to unlink and relink them and reprogram the button settings. It has been over a year since I've reported these issues and I don't understand why this isn't a priority with your team to solve.

Just got the Crusher ANC 2 and it won’t connect to SkulliQ . I’ve updated my phone, turned everything off and on again, deleted and redownload SkulliQ and it still won’t work.

This is the worst app I have used. Well I can’t say used because it is making me download this firmware 20 times and still can’t use SkulliQ the way they say it is supposed to be used. Not a fan of it.

I was told I needed this new app for my headphones to continue working. They had all of a sudden stopped, even after being fully charged, and were having connection issues for about a week or so before I looked into the issue. Ever since swapping to this new app, my headphones never disconnect from my phone, forcing me to go into my settings and forgets the device every time I use them and need to put them away. Then, when I want to use them, I have to pair them all over again. This has been extremely frustrating and it’s making me consider getting new headphones all together. It’s become needlessly complicated. I used to be able to pop them out, they would connect, I would listen with them, put them away, and they would disconnect, and I could go right back to using audio from my phone within five seconds.

So I love the earbuds however it takes too long to connect. SkulliQ sometimes doesn’t recognize that the earbuds are right in front of it. It won’t connect but somehow still does, SkulliQ just won’t verify them. I thought it was a bug but it’s not. It’s really frustrating when you basically live off of music. I will change my rating once this is fixed.

I have no idea how good SkulliQ is because I can’t get them to connect to my grind fuels. I just bought them and I can’t use the features I bought these 90$ earbuds for. They’re no better than the 30$ sesh evos I had before this(actually the audio is better because I don’t need an app to fix the equalizer)
If someone could fix this, that would be great
Thx👍

absolute trash always connecting to headphones when I don’t want it to does it automatically I tell it to ignore does it in the middle of a telephone conversation will not let me use voice to text because it reconnects even though I told her to ignore it I hate it. I wish I could just take the headphones back at this point absolute junk

I have tried 3 different types of head phones none of them connect SkulliQ is trash.

Continually tells me Bluetooth is off when it is on, will not detect my Grinds. The old app works fine, directs me to SkulliQ, then does not work.

Absolutely terrible app. I assumed this would be better than the previous app due to the upgraded features and functionality. But wow SkulliQ is a joke. Every time I connect my Crusher ANC 2, it asks if I want to allow SkulliQ to connect or ignore. Of course I want it to connect! That’s the whole point. I set the EQ to movie mode, but every time I reconnect my headphones, it defaults back to Music mode. I spent the necessary time setting up “Personal Sound”, but I realized the next time I reconnected, it deleted my profile and wanted me to run through the tests all over again. Really?! Don’t advertise these fancy features if you can’t even get them to work properly. I’m honestly surprised the only thing it does remember are the extra button settings I set up.

I try to connect my push active earbuds and it says that I’m having an error even tho I do everything it says to do

Skullcandy push active can’t find my iPad so I can’t pair it. I’m rather upset since I don’t want to have to carry two different sets of earphones.

I really hate that I spent so much money on these skull candy. Before SkulliQ change if someone called me I could answer the phone and hear them so we could talk. I use to be able to make calls also. However, some reason all they are good for is listening to music. I bought them bc my younger son thought they would come in handy trying to multitask while taking care of his brother who is special needs. They were supposed to let me be hands free for calls and listen to music to calm my anxiety. Now they are part of my anxiety bc it’s wasted money. I have stop what I’m doing to answer calls bc if I don’t I will miss doctors, etc. Then my son get distracted and it’s hard to get him back on track. When I bought them I was guaranteed that they were compatible with my iPhone.

I have tried pairing several times blaming it on cell service for not pairing. I have tried the help page, it’s more the NO help page. I have three bars of 5G, still not working. Luckily my headphones still play music and calls w/o a functioning app

Recently bought a pair of the Rail-ANC to see how they fair while I wait on getting AirPods Pro 2. The buds themselves are great, extremely comfortable and have good quality sound but since the EQ can be tweaked in SkulliQ I thought no big issue I can change them soon. Downloaded SkulliQ and it doesn’t even recognize that they exist. There aren’t any threads that help with the issue. Skullcandy’s website practically refuses to acknowledge that it may be an app issue as it says to disconnect and reconnect, unpair then repair, reset your phone even and STILL nothing connects. Funny how SkulliQ is slated for their “smart” technology when SkulliQ is anything but smart. Don’t waist your time/money on their iq enabled products. Go with another brand. They’ve fallen very far from where they used to be.

SkulliQ won’t find my headphones for some reason even though they’re connected to my phone. I’ve deleted SkulliQ and redownloaded it, turned my phone on and off, turned Bluetooth on & off. I’ve done everything but it still won’t connect to SkulliQ .

I usually don’t write reviews but I have no idea what’s going on with SkulliQ. Everytime I’ve tried to connect my headphones it says that they cannot connect. My headphones are above 25%
Usually always fully charged and my internet is fine, I’ve never had any problems with Bluetooth but for some reason I cannot get the full access to SkulliQ at all. I don’t know what’s going on but it pisses me off. And I’ve tried deleting SkulliQ , reconnecting my headphones but nothing. The headphones are fine, they work amazing, but SkulliQ is horrible.

You are one of two people. One gets a working app, that connects to what it’s compatible with..like normal. The others get a useless app and lose half of the features to their headphones because SkulliQ refuses to connect to anything at all.
I have anc 2 headphones (which btw I didn’t know, soon enough, they will lose about all base, the base wheel makes no difference when shot all the way up or all the way down…literally could of gotten another pair of evos for half the price) SkulliQ refuses to connect. The whole reason I’m trying SkulliQ after months of having my anc 2 is to find out whether or not I can fix the bass (like I said, there’s no more base, no rumble) but app is just giving me the finger. I give it back. Why even change SkulliQ ???? The other app, used with the evos, is simple and actually works… I’m fuming and ranting I’m so fed up.
I stg

Good luck connecting your headphones to SkulliQ. Their support guide is laughable and basic turn off turn on troubleshooting. SkulliQ cannot detect the headphones, that will play music or accept phone calls. All in all spend your money elsewhere on headphones that don’t require a busted app to make the sound quality not sound like a flat tin can.

I should have returned my Grind earbuds when they changed SkulliQ and they failed to connect multiple times. More fool me (now out of warranty) as they still refuse point blank to connect even with the many updates SkulliQ has had since the summer. Eh. They still work as stand alone earbuds but I will *never* spend this much money on earbuds again when I can pay a quarter of the price for the same functionality.

Just like a lot of the other 1 star reviews it’s because I literally cannot use SkulliQ at all for my grind earbuds. I’ve tried restarting my earbuds, deleting SkulliQ and re downloading it and deleting the old one. I’ve tried forgetting this device on my Bluetooth looked for any updates nothing works… SkulliQ is completely hit or miss on whether you can even USE SkulliQ in the first place.

I have the Push Active and wanted to use my hands free capabilities, so I connected to the Skullcandy app and got the notification to download the Skull-IQ app. But when I tried to connect the earbuds, it just didn’t work. I accepted all of the requests, powered off my phone, and rebooting my earbuds. Still, nothing. I don’t understand why this is happening and I’m upset that I no longer get to use the features of my earbuds. If anyone knows anything that can help me, that would be nice because I have no idea why this is happening.

SkulliQ will not connect to my Skull Candy Push Active ear buds, even though it says they will connect. They won’t even connect to the old app, that app says to use this one. When I try to connect them, it says nothing is found, even though I have the ear buds in my ears and connected to my phone via Bluetooth. I’ve never had this problem with the old app. Btw, I just installed SkulliQ, so y’all need to update it. I can’t control any of the features of my earbuds now. Thank you for replacing an app that worked great to this one that doesn’t work. Please fix this and other issues. I am sure that I am not the only one with this issue. I did try using SkulliQ several months ago and I had the same problem.

I recently purchased the Skullcandy Crusher ANC 2 headphones and was eager to fine-tune the sound through the Skull-IQ app. However, I encountered a frustrating roadblock: SkulliQ repeatedly stalls at the "test paused" phase, falsely detecting other audio apps even when none are in use. Despite closing all other applications and attempting various troubleshooting methods, I've been unable to proceed with the sound optimization process. As a result, I'm unable to fully utilize SkulliQ 's features and maximize my listening experience with these headphones.

The personal audio feature doesn’t work for me no matter how many times I reboot or reinstall it. It takes me to the test and refuses to play any audio, or on the rare occasion that it DOES, it plays it for half a second before going silent again. It’s pretty ridiculous and contacting support got me nowhere. I have the Rail ANC. :/

Just installed new firmware from the latest Skullcandy app and I got my Wi-Fi on my grind fuels are on and SkulliQ is not picking up my signal. I’m right in front of my phone where SkulliQ is not smiling. I set up my equalizer and I was looking forward to really cool experience but it’s not happening. Skull Candy used to be a leader right that’s a question, right?
…guess I’ll just go across the room and grab my JLabs… or maybe my AirPod Pro second generations they’re pretty cool…I guess you get what you pay for? Cheers.

My main problem is SkulliQ not wanting to connect to my skullcandys properly so i have to uninstall and reinstall SkulliQ just for it to work again. Pop up messages are annoying as well.

I’m sorry for complaining these are good headphones for not the money but when I spend 70 $80 on headphones, I expect by the music at that I listen to to blow off my eardrums in a psychedelic fashion of the money it’s worth. And they’re not noise canceling I don’t know where are you got people saying these headphones are noise, canceling it or not. They would be good headphones. If it doesn’t sound like they’re playing safety volume to the metal that I listen to when I spend 80 or $70 for the metal music that I listen to it be worth the money I could see these headphones being 40 or $30 less I spent four because of the sound I’m sorry

I just got the new Rails and after downloading SkulliQ I was required to install a firmware update. However, whenever I finish the update it just keeps making me update it again and I can’t even use SkulliQ .

Please update software to be compatible with iOS 16.5.1 It will no longer connect to my iPhone 12 Pro/detect my Push Actives.

They only both worked together for one day. The right one won’t play anything the light comes on but nothing happens. Since I lost my receipt I can’t exchange them but I’m not the only one with this issue. I’m going back to jbl

It constantly tells me to do a firmware update and never goes away and I have been downloading firmware for hours now just bought rail anc xt and can’t use features fix this bug please

SkulliQ works well when it is open but it is constantly making unavoidable pop up messages when not in use. (Skull IQ would like to communicate with your headphones “Allow” “Ignore”) The problem is that regardless of what option you choose you’ll get the same unavoidable pop up message a couple of hours later. SkulliQ has been reinstalled a couple of times with the same issue still persisting. And the regrettable thing is that otherwise SkulliQ works really well. Even with disabling the notifications in the settings it still does nothing to stop the pop up messages. Please fix this!

I seem to have an issue to where when I try to use the equalizer or any other features my headphones disconnect and i have to reset everything to even get SkulliQ the find the headphones again. Any way I can get some help I just bought these.

It's great that you can customize some features, but it would be even better if SkullCandy would basically let you forget about gimmicky features that you never plan to use. I will never ever, and I mean ever, use voice control. So the little audio blurb telling me that it's off is a minor waste of my time, but it also plays over the audio I actually want to hear. This is a minor inconvenience, but it just makes me roll my eyes every time I hear it. It reminds me every time that as soon as another company gets its act together and makes a set of quality, waterproof, hooked, true wireless headphones with physical buttons but without any stupid gimmicks, I'm throwing these away and deleting SkulliQ forever.

Ever since the support was ended for the last app and this one was created, i’ve only noticed a drop in quality for this product. you can no longer see the Hz values of the audio equalizer, and you also can’t see any values the preset audio settings use. this obviously makes it tedious and near impossible to set up audio that you know for sure is a fit. with the previous app losing all support, it’s also impossible to go back and see your old EQ settings. i find myself constantly needing to change it after every single song i listen to. ——— in addition, only now has my right Grind Fuel earbud began to act up. i’m not entirely sure if this 100% has to do with SkulliQ , but now it more often than not has issues connecting, disconnecting, playing audio, and holding/ displaying accurate battery percentages. it seemingly drains slightly faster than my left earbud, and sometimes the displayed charge will quickly fluctuate between numbers as high and low as 80% to 30%. ——— most insulting of all, the of the new features are seemingly completely irrelevant to non-voice using listeners, so i feel as if this interruption and loss in quality was for nothing. i’d imagine most people don’t use voice controls, especially in public settings. ——— all in all, i could see SkulliQ-shakeup as a forgettable small bump in the road for most people if the aforementioned EQ regression and other bugs are fixed. ——— i greatly apologize to all Skullcandy teams involved for my review being rude. these earbuds have easily been my favorite for years which is most appreciated, however i would like these complaints to be noted for our comfort and enjoyment.

Most of the time it cannot connect to my earbuds. Like I am listening to music through both earbuds, my earbuds are connected through blue tooth, but it says it cannot connect when I just want to check battery or settings. Also, half the time my left will pair but not my right, so I was hoping for an option that would let me try to fix that but there really isn’t much in terms of customization and updates.

It’s a good app to use but some of the features do not work since last update. I had controls set to left headphone but it does not recognize it any longer and stays on right headphone no matter how many times I’ve update the device settings. Great headphones though. No other issues except that.

So I got these headphones and tried out SkulliQ and it worked. But now it just logs me out and won’t let me go in to it. Now I can’t use the amazing features anymore. And before it was working but the voice control would not. Please help!!

SkulliQ doesn’t work , never finds the earbuds

Love the headphones, but I often use only one side at a time so I can listen to my kids if needed and music or a book. The right one let’s you turn it off, but the left one doesn’t have the same function. Would be a great app update if I could just turn the headphones off from inside SkulliQ .

Bought a pair of Active Push headphones. They are pretty good, I would say just as good as normal Air Pods. However this isn't about the headphones but SkulliQ . The first couple of days I had the headphones I had SkulliQ installed. Battery life on the headphones was horrible. Could not last a full day, maybe half at best. I had thought about returning them but then uninstalled SkulliQ . Now I get a full day from one headphone with a few calls, music and light social media use. So the issue came from SkulliQ and not the headphones. Not sure if it's due to constant bluetooth connection or what. Also the headphones can become hot while using SkulliQ . So there is some issue going on with high usage when using SkulliQ . Hope it gets fixed.

Enjoying my Grind earphones so far!
It’s kinda crazy needing a whole app for the headset though, but it is cool to have it so customizable. However, what’s up with the pop-ups regarding voice control (ignore/allow)? I got the whole app open (gives the notifications if closed) but i still get them constantly. 😭

Overall, not bad though. Just weird, but so far i’ve managing.

Idk what to rate it because I don’t know if SkulliQ works with dime xt2 (also I don’t think I spelled that right)

I use SkulliQ for my crusher ANCs bc it allows me to set up a personalized sound profile, control the crusher function, and remap buttons. Lately though SkulliQ has been randomly disconnecting from my crushers. I’ve been using SkulliQ for about a year and it’s never done this before but in the last 2ish weeks i’ll be listening to my music and suddenly it’ll tell me it’s disconnected. Also, this time I was unable to reconnect my headphones, so i’ve uninstalled an i’m re-downloading to try to fix it. I hope this connection issue gets fixed soon (assuming it’s something with SkulliQ bc nothing’s happened to my headphones lately)

Well, it seems that this company doesn’t care or answer customers concerns!However, the headphones “Crusher 2 aren’t bad at all. The only complaint I have is that the awareness mode is too low! This are expensive set of headphones and I think an update to increase awareness volume will increase the awesomeness of this expensive head set and will definitely set it apart from all others!
“Stay aware” at max volume you can hear about 65 to 70 % if you’re close to the person you talking too.

Please update and increase volume of “Stay Aware” feature! Thank you.

I have had SkulliQ and the skull candy crusher anc 2 for a while now and my experience with them has been great. SkulliQ could be a little more responsive and quicker between interactions but I understand that this is a different kind of issue and may not be possible. One major thing SkulliQ needs is widget options and some Lock Screen icons for apple users. For example being able to se what my Crusher level is at or even my ANC intensity, and being able to tap it and instantly open SkulliQ to change it quicker. The last thing that I think others including myself would enjoy with SkulliQ would be speaker integrations, like with the skullcandy barrel or stomp. I would like to be able to see the exact battery level or be able to turn on the bass boost on the barrel from SkulliQ .

So far my experience has been delightful but these small details make the greatest impact. I know that this probably won’t be read by anyone but I just want to say that the entire skullcandy lineup of speakers and headphones has been amazing to use on my day to day commute. I would like to include my customer service has been phenomenal. When I had problems with my crusher evo’s I sent them back with the warranty and they weren’t able to replace them but instead they made it up to me by giving me more than what I paid for and I was extremely pleased and amazed with the service I received and how fast and professional the dealt with this.

Thank you

Now it’s not long that i was enjoying this bass sound but this has happened to me for the second time cause i have bought the skull candy anc 2 twice but the same problems returns the crusher bass on the headphones are not strong at first they sound really good but after some time the sound changes and instead of good music it’s bad and noisy and low on the sound may you please fix this problem for we really love the candy crusher and we want to buy more

This apps pretty solid and is useful for customizing my headphones, but it would be cool if yall could make a widget for my Home Screen to change the bass and stuff from my phone

Just bought the crusher anc 2, when i try to do hearing test for the personal sound mode, it keeps saying “error please check your internet connection” even though my internet is fine, i keep restarting SkulliQ but nothing

I lost my left earbud last year and SkulliQ only works if you have both. Is there a way to purchase another left push earbud?

It’s a ok app it could use more features could have better voice control and it would be nice to exit page with it being on but pretty solid app

Love it just wish software was more accessible and faster headphones are an huge upgrade from the evo’s just needs more adjustments for ANC and bass gets too muddy at 100% crusher by far best headphones I’ve owned and possessed:)

These Can’s are the fruit crusher , Bass I feel it, I had to fine tune my cans=headphones to get that sound I love, because of the bass each song for I must retune soundssssss so good. My tip my best bass tuning song, in the air tonight.

When you updated the other app and transferred the product support to the other app, it seems to have fixed it after updating the original supporting app. I updated the earbuds again and it resolved it. Thanks, though. I’ll leave an email regarding a new issue that I have encountered with the crusher anc 2.

I use this with my Skullcandy Crusher ANC 2 headphones. It works well.

I love the voice capabilities! Especially being able to ask for any artist from iHeart.

Y’all better stop sleeping on SkulliQ especially if you’re in the market for hands free capability. I use this for the gym and it works flawlessly

Idk if anyone is having trouble with this but the equalizer changes aren’t Saving after you exit the custom eq menu. Please fix This asap devs. Very irritating

I’ve never had a pair of headphones with this level of customization. I used SkulliQ to do a custom hearing test and it optimized the equalizer for my specific hearing profile. The difference in sound quality was noticeable. Love that you can program the physical buttons too and having a bass wheel on the cans means I can dial it in for whatever I happen to be listening to. And the Tile integration…I mean the list goes on. Best headphones I’ve ever owned and SkulliQ offers customizing options I’ve never had with past headphones.