Contact Trezor Suite Support
Company Name: Trezor Company s.r.o.
About: Get the official free Trezor app for your iPhone!
Securely follow your crypto
balances, track savings, and easily create new receive addresses.
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date with your favorite coins anytime, anywhere with portfolio tracker.
Trezor Suite Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Trezor Company s.r.o.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Trezor Suite Lite Website
Privacy Policy: https://data.trezor.io/legal/privacy-policy.html
Developer: Trezor
Privacy & Terms:
Can I trust Trezor Suite app?
Protect your data and wallet. We investigate the developer's website (Trezor.io), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Pretty good for main coins by balances don’t match
by Braysurdi
Overall it’s a good cold storage wallet. The pc and hardware work well. I like the extra security features it has over ledger.
Downside is this won’t support many alt coins which is a bummer. So I store main coins on Trezor and alts on ledger.
I also find the phone app doesn’t report correct balances on the main screen but does on the detail screen. Kind of annoying as I think this should be fully operational at this point of deployment.
Beginners be very careful.
by Jellysalsa
DO NOT use this app to receive crypto! You will lose it. All this app does is show what you have in your wallet. Trevor Suite Lite can’t send crypto. I learned this the very hard way. I recommend ONLY using Trezor Suite on your computer along with your hardware wallet. And Definitely don’t start with a “hidden” wallet, another good way to lose all your crypto (speaking from experience.) Customer service is great and very helpful, but if you screw up there’s not a lot they can do.
If you’re a beginner like me, don’t use this app until you do know what you’re doing. Use TrezorSuite on your computer. Don’t create a hidden wallet. Follow instructions to the T. Test with a tiny amount of crypto.
Nice UI. Basic Functionality.
by Seth Parr
For what this is, it’s a nice start.
If your goal is to keep tabs on your supported crypto, it does it in a professional-clean UI. Nicely designed!
If you’re looking for added functionality more than monitoring supported coins, you’re going to have to wait, this app is not at that level of maturity, yet.
If there’s any gripe, it’s that Trezor Suite supports Solano but this app does not. Please add support for Solano.
Also, XRP for the past few months is not reflecting current value. The price seems to reflect a day or two behind. Please have a look into this.
Feature Request: It would great if one could add a cost basis/average entry and have the program save this information and then show gains that are calculated against current market value. That would be amazing. I haven’t seen a wallet do this yet outside of an exchange.
All in all, it’s a great start with a lot of hope for future improvements 🙏🤞
Have a Problem with Trezor Suite? Report Issue
Why should I report an Issue with Trezor Suite?
- Pulling issues faced by users like you is a good way to draw attention of Trezor Suite to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Trezor Suite customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Trezor Suite.
