Contact Holafly Support
Published by Holafly SL on 2024-02-09 About: Internet/data on your phone during your travels
Holafly keeps you connected to
the internet on your international travels through an eSIM. You can choose the
plan that best fits your itinerary.
How to Contact Holafly Customer Service/Support
Listed below are our top recommendations on how to get in contact with Holafly: Prepaid eSIM Card. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Holafly: Prepaid eSIM Card. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Holafly SL
100% Contact Match
Developer: Holafly: international eSIM
E-Mail: [email protected]
Website: Visit Holafly Website
Reported Issues: 3 Comments
By maanviec
Terrible Service (both “wireless” and “customer”)
I’ve had several problems over the past week in Paris and Normandy: 1. Customer service is only through What’s App. Nobody has ever responded to me. 2. Service is very slow and cuts out often. Once I lose service, it does not automatically reconnect. I have to restart my iPhone several times a day to get service to work. 3. The app is useless you can’t buy an esim or get customer service so I don’t know why you need it. My wife got an Airalo esim for this same trip and their service has been faster and far more consistent.
By d.goag
No connection in CDMX
I was in Mexico city and purchased an holafly eSim and had no data in most of the city parts. The parts where I did have internet connection, it worked poorly and slow. One day I found myself needing an uber and having to ask a stranger to share data so I could request one. After that, I had to purchase an eSim from another provider, which didn’t provide “unlimited data” but was cheaper and it actually did what it was supposed to do, which is letting me use mobile data. I do not recommend this app.
By Dognipples
Don’t bother
This app immediately proved itself to be garbage. I couldn’t even get past the verification screen because it never sent me the verification email. And no, it did not go to the spam folder. I also couldn’t login using my Apple ID. Complete waste of time and absolute garbage. Honestly, you save me time. Because if people can’t even sign up, I imagine the customer service and the product itself is equally garbage. Maybe higher better developers.
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