My Town Status

Last Updated on 2024-07-11 by My Town Games LTD

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Common My Town Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Town app on iOS and Android devices. Solve all My Town app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Town iPhone Issues and Solutions

My Town iOS app crashes, not working, errors
My Town iOS app network issues
My Town on iOS has black/white screen

My Town Android App Issues and Solutions

My Town has errors/crashing/not working
My Town server network connectivity issues
My Town has black screen

My Town iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Town app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Town app crashes or not working on Iphone (iOS):

Close and restart the My Town app on iPhone
Update My Town app to the Latest Version for iOS
Uninstall and reinstall My Town iPhone app
Update your iPhone to the latest iOS version

Fix My Town on iPhone unable to connect to server/internet connection issues::

To resolve My Town network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Town black/white screen (blank screen) on iPhone:

Follow the My Town iOS app troubleshooting guide Here →

My Town Android App Issues and Solutions

Fix My Town not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Town app issues:

Force Stop the My Town App
1. On android, goto "Settings" » click My Town app. » click "Force Stop".

Update My Town to the latest version on PlayStore

Clear My Town App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Town app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Town.

Fix My Town unable to contact server/ My Town internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Town » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Town » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Town on android.

Solve My Town black/white screens issue on Android:

Follow the My Town android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at My Town Games LTD, developers of My Town.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My Town Website

Privacy Policy: https://my-town.com/privacy-policy/

Developer: My Town Games Ltd

About this app

Decorate a cake, choose a bride dress and arrange a wedding party with DJ and decorations! The My Town Games studio designs digital dollhouse games for girls and boys that promote creativity and open-ended play for all children worldwide. Visit the My Town Wedding game and find out! My Town Wedding planner game is a fantastic game for girls! My Town Wedding game offers 6 different locations! My Town Wedding game is ideal for kids aged 4-12. All My Town dollhouse games are safe to play even when parents are out of the room. Plan the perfect wedding that My Town has ever had! Enjoy this wedding game alone or with friends! Play a game with no rules, and make sure you explore all dollhouse rooms. There are many wedding dress designs that you can choose from. Make sure that DJ is on time and that the wedding salon is decorated nicely! Make sure that the wedding salon is decorated for a big ceremony! Visit a dress-up store and choose a perfect dress for a bride or a tuxedo for a groom. Choose a favorite flavor for the wedding cake. Visit a rooftop location on the 100th floor and join the biggest party in town!