Cast Status

Last Updated on 2023-06-13 by DATA PROTECTION SERVICES

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Common Cast Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cast app on iOS and Android devices. Solve all Cast app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cast iPhone Issues and Solutions

Cast iOS app crashes, not working, errors
Cast iOS app network issues
Cast on iOS has black/white screen

Cast Android App Issues and Solutions

Cast has errors/crashing/not working
Cast server network connectivity issues
Cast has black screen

Cast iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cast app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cast app crashes or not working on Iphone (iOS):

Close and restart the Cast app on iPhone
Update Cast app to the Latest Version for iOS
Uninstall and reinstall Cast iPhone app
Update your iPhone to the latest iOS version

Fix Cast on iPhone unable to connect to server/internet connection issues::

To resolve Cast network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cast black/white screen (blank screen) on iPhone:

Follow the Cast iOS app troubleshooting guide Here →

Cast Android App Issues and Solutions

Fix Cast not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cast app issues:

Force Stop the Cast App
1. On android, goto "Settings" » click Cast app. » click "Force Stop".

Update Cast to the latest version on PlayStore

Clear Cast App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cast app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cast.

Fix Cast unable to contact server/ Cast internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cast » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cast » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cast on android.

Solve Cast black/white screens issue on Android:

Follow the Cast android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DATA PROTECTION SERVICES, developers of Cast.

About this app

Payment will be charged to the credit card connected to your iTunes Account when you confirm the initial subscription purchase. Cast offers an auto-renewing subscription to provide you with unlimited access to all features while you maintain an active subscription. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current subscription period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and the cost of the renewal will be identified. Cast can easy this app web, video, image, audio to all smart Chromecast devices. 1. Disclaimer: Cast is not affiliated with Google or any other trademark mentioned here. Chromecast is a trademark of Google LLC. You may manage your subscription and auto-renewal may be turned off by going to your Account Settings after the purchase.