Company Name: Medical Score
About: Effecto is a health tracking app that reveals how your actions affect your
health, mood, and symptoms. Then it shows you exactly how your actions correlate
with each other and what impact they have over time.
Listed below are our top recommendations on how to get in contact with Effecto Symptom & Mood Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Effecto Symptom & Mood Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Medical Score
by Nancyloso
First off the app wasn’t that useful which is why I cancelled shortly after downloading and starting the free trial. But I noticed the other day that Apple also thought they were sketch because they flagged the charge from them. Which alerted me that they had not only charged me once but twice for the app when I had cancelled during the free trial. Now I’m trying to get a refund and they claim I need proof. Which of course you don’t get when you cancel a free trial in the app they created. Upon further inspection I do have some emails where they told me they we reactivating my account for 24 hour for a deal. Which right there tells you it wasn’t active and they charged me without my permission. This is a complete scam and I’d be happy to start gathering details for a class action. I’ll add my email here in the future if it gets to that.
by LBolis
STAY AWAY FROM THIS APP! I cancelled this app in 2023 (after immediately downloading be side it is horrible and is not what is advertised) by jumping through hoops with multiple emails finally getting someone to answer me and assuring me that my account was cancelled. A year later, I received another $60 charge from them, I reached out to them again and got a response saying it is now cancelled. I asked for a refund and my email was escalated to senior representative. She denied me my refund because they “were not at fault” however they were. When I questioned her and asked for clarification I was completely ignored. 6 emails later, all without responses, I am $60 out and am warning everyone to stay far away from this app.
by Gknee68
Not only is the app confusing and not user friendly but the company itself exploits the very population they claim to want to help and support, namely ADHDers. Do not sign up for the free trial. It will lock you into automatic payment withdrawals that you won’t be able to figure out how to cancel. There is no customer service provided that seeks to do anything other than confuse and frustrate you ensuring that Effecto aka Medical Score keeps your money. They will not refund even when there is proof of cancellation attempts. This company and its phone app simply has no redeeming value. They are a scam. Zero stars.
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