Contact NEEWER Teleprompter Support
Company Name: Shenzhen NEEWER Technology Co., Ltd.
About: NEEWER Teleprompter is a must-have for content creators to easily manage their
scripts for video recording, speech delivery, and more. Simply upload your
script to the teleprompter app, and set it to play on the screen (supports
playing script in mini view, or on prompt board), then you can read your script
verbatim when filming or delivering a speech.
NEEWER Teleprompter Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NEEWER Teleprompter Website
Privacy Policy: http://47.89.253.25:8020/Teleprompter/NEEWER_Teleprompter_Privacy_Policy.html
Developer: Neewer Team
3 Most reported problems 😔💔
This app is terrible
by Fsg121712171217
Absolutely don’t expect this app to work. It is literally trash. I am very pleased with the Teleprompter from Neewer but the app is horrible. It constantly changes the screen when you move between vertical and horizontal and half the side of the script is off the page and can’t be seen or adjusted. I have tried for days to fix this and it doesn’t work, very sad that this is such a piece of junk. A friend of mine who is a major YouTuber told me of this when I bought the Teleprompter. He uses a free app with a cheap controller and that works much better. I am currently using another Teleprompter app, and will find one that works with a controller.
Half of my script disappears almost every time
by CoreyG3
I don’t know what the deal is with this app because the remote control that was sold with her is fantastic. However, the Teleprompter app from NEEWER is seriously lacking. I have problems importing scripts DAILY through the web interface, and once the script is imported, almost once or twice a week I have issues with my script just disappearing halfway through which I only find out halfway through very frustrating. This app needs so much work before I could ever recommend it to a true professional. It’s ruining my workflow and I will be finding something different.
Horrible
by Kevinkozy
I keep uploading docs and only the first 3 lines show in the app. The rest just disappear. It’s been like this for days now, however worked for the normally for the first week of filming. I’ve tried resetting, logging in/out, and 10 other fixes but it won’t work. Very annoying when you have a filming deadline. Find another option if you want to get your work done!
Have a Problem with NEEWER Teleprompter? Report Issue
Why should I report an Issue with NEEWER Teleprompter?
- Pulling issues faced by users like you is a good way to draw attention of NEEWER Teleprompter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NEEWER Teleprompter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NEEWER Teleprompter.
