Contact Teleprompter Pro

Contact Teleprompter Pro Support


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About: Teleprompter Premium is industry recommended Teleprompter app. Used by
television and movie studios including Netflix, ABC, CBS, BBC, Fox, ITV, Channel
4, UKTV and many more.



Teleprompter Pro Customer Service 👿🤬😡😠💢😤

Teleprompter Pro Contact Information

Listed below are our top recommendations on how to get in contact with Teleprompter Pro. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Teleprompter Pro. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

Tedious and frustrating

2022-04-27

by Raquel Raquel Raquel

This is the workflow if you're using an iPad with an iPhone for a remote: You need to go into settings on the phone's app, then go into "nearby devices," then "host a session." Then put your phone down and go to the iPad. Dig into the iPad app's settings and join the session. But it doesn't join. You need to go back to the phone and confirm that you want to let the iPad join. Then you have to go back to the iPad and close the settings window. Then you go back to the phone and start playing the script, but it probably didn't actually load on the iPad, so you need to back out and try again now that the script's open. Then the script loads on the iPad.

The big problem is that going back to the home screen on one of the devices immediately disconnects the session and you need to go through the whole process all over again EVERY TIME you want to change something in the script. Maybe you can tolerate it for a one-time project, but you're certainly not going to use it regularly.

And the even bigger problem is that scrolling is only smooth on the hosting device, so you're going to need to make all your edits on the iPad you want to read from, and that might mean taking it out of the teleprompter frame every time.

And importing from Google Drive doesn't seem to work. All my docs are grayed out. I have no idea how this app has more than two stars.

Wanted to love this though confusion w use

2022-05-04

by Zzmoviecom

The app itself is ok. But the in app purchases, especially when wishing to buy the video promoter tho getting something else was madness. Even more maddening when trying to tell this to the creator via email who instead of listening to feedback he just never would see the in app purchasing is confusing and problematic. Buying the other TelePrompTer video instead based on poor customer service alone.

(Folks the response from the developer below is simply a lie. He never once offered me a refund. He said u can try apple though no promises. I have an email exchange of at least 4 deep that will show his lack of compassion for the confusion his app and his exchange created. I am putting together a screen cap if this exchange to show the developer is simply not telling the truth with the way this played out. I will post this link here for all to see)

Works but lacks key features

2022-05-11

by David L. Adams

I tried the premium version with subscription, but found it unusable for two reasons. First, While it is possible to change the font for the script as a whole, it is not possible to change the font for individual words. My work requires me to record scripts in multiple languages, some of which are not written in Roman typefaces. The inability to change typefaces on the word by word basis makes the software unusable for me. Another weakness that I found with it is that the editing interface is simply clumsy and not well designed. I was really hopeful that this would become my go-to teleprompter app, but I’m afraid that I found it unsuitable. If your work does not require that you change typefaces within a presentation, you can probably get accustomed to the clumsy the editing interface especially if you write your script someplace else and then import it. In that case this would be a very fine piece of software. So I hope that it will work for you, even if it does not work for me.


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