Are you having issues? Select the issue you are having below and provide feedback to Creators' App.
Complete guide to troubleshoot Creators' App app on iOS and Android devices. Solve all Creators' App app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sony Corporation, developers of Creators' App.
This application allows anytime, anywhere smartphone access to the Creators' Cloud, a platform that provides powerful support for creators from shooting to production with Sony's camera technology and cloud AI. Important notifications such as software updates can be checked, and updates to the camera itself can be easily performed from a smartphone. - There are differences in services and functions available in different countries and regions. - This application is not guaranteed to work on all smartphones and tablets. You can transfer and save photos and videos you have already taken, and use your smartphone as a remote control for the camera for remote shooting. In addition, the smartphone can be used to check the camera's battery and media information, set the date, time, and camera name, and easily update the camera's software. By connecting this application to your camera, you can easily operate convenient functions such as photo and video transfer from your smartphone. Experience the various functions offered by Creators' Cloud, including file storage and management in cloud storage, a wide range of services and applications including video editing services using cloud AI, and access to articles and content that will serve as a source of inspiration. In addition, you can easily check the camera's battery and media information, and set the date, time, and camera name from your smartphone. The camera also supports a variety of user shooting styles, such as transferring only those photos and videos that have been rated or marked as shots in advance. Camera settings that change with each shooting scene can be saved to the smartphone and reflected in the camera. The ability to save settings for multiple cameras greatly streamlines setting changes during shooting. - Important announcements and software updates are also available from your smartphone. Photos and videos taken can be transferred to cloud storage or a smartphone for centralized management. By connecting the camera to a smartphone, the smartphone can be used as a remote control for the camera. Data transfer can be performed while shooting or while the camera is turned off or charging. This allows you to take pictures from a distance, such as group photos, or take pictures of night scenes without causing vibrations to the camera. You can experience a variety of functions provided by Creators' Cloud. ■ Please refer to the "Support Page" for the connection process and list of supported models.