Contact Creators App Support
Company Name: Sony Corporation
About: ■ Please refer to the "Support Page" for the connection process and list of
supported models.
https://www.
Creators App Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Creators' App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Creators' App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
https://www.sony.net/ca/help/camera/
https://creatorscloud.sony.net/locales_termsofuse_cc.html
https://creatorscloud.sony.net/locales_privacypolicy_cc.html
Read 3 Customer Service Reviews 😭😔💔
Awful popups, and why do you need my location to connect via Bluetooth?
by Joshuatbrown
As others have noted, the popups in this app are horrific. They’re among the worst I’ve seen in an app. But the biggest issue I have, as someone who’d like to remotely control just the shutter on my camera via Bluetooth, is that the app requires location access to “find nearby cameras.” My camera, the a7 IV, doesn’t know where it is since it doesn’t have GPS, so I’m not sure why this app would need my location. It’s offensive to even ask when all it actually needs is a Bluetooth connection.
Please, Sony, just let me use Bluetooth to connect to my camera.
Heartbreaking.. Improvement Needed
by Niyha Pooh😘
I recently purchased a Sony camera to start my “content creator” journey. I have TONS of space on my camera (SD card) and the device I’m importing it to have a large amount of space. However, I can not import a 15GB video from my camera when I have way more than 15GB on my device. It takes forever to load and then gets almost to the end and says “Not Enough Memory Space”. Creating content is how I make my money and this is such a huge set back for me especially being a college student.. which isn’t cheap
Can’t even sign in
by Cdplam
I’ll start with “I’m not a tech idiot.” I have a ton of apps including other photo apps. This is simply one of the worst and most frustrating apps I’ve ever encountered. I’ve tried for over a week to just get signed IN to the app and have to walk away in frustration. I put in my email get a message to reset the password, so I do. Then I get a message I have to start the registration process completely over again. I’ll be researching other options to connect to my camera. This is an awful experience.
Have a Problem with Creators' App? Report Issue
Why should I report an Issue with Creators' App?
- Pulling issues faced by users like you is a good way to draw attention of Creators' App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Creators' App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Creators' App.
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