Contact Creators App Support

As others have noted, the popups in this app are horrific. They’re among the worst I’ve seen in an app. But the biggest issue I have, as someone who’d like to remotely control just the shutter on my camera via Bluetooth, is that the app requires location access to “find nearby cameras.” My camera, the a7 IV, doesn’t know where it is since it doesn’t have GPS, so I’m not sure why this app would need my location. It’s offensive to even ask when all it actually needs is a Bluetooth connection. Please, Sony, just let me use Bluetooth to connect to my camera.

I recently purchased a Sony camera to start my “content creator” journey. I have TONS of space on my camera (SD card) and the device I’m importing it to have a large amount of space. However, I can not import a 15GB video from my camera when I have way more than 15GB on my device. It takes forever to load and then gets almost to the end and says “Not Enough Memory Space”. Creating content is how I make my money and this is such a huge set back for me especially being a college student.. which isn’t cheap

I’ll start with “I’m not a tech idiot.” I have a ton of apps including other photo apps. This is simply one of the worst and most frustrating apps I’ve ever encountered. I’ve tried for over a week to just get signed IN to the app and have to walk away in frustration. I put in my email get a message to reset the password, so I do. Then I get a message I have to start the registration process completely over again. I’ll be researching other options to connect to my camera. This is an awful experience.