Contact Photo Scan App Support

by Photo_Craze

During the trial phase, this app worked like a wonder. Even in dim yellow light, it cropped, sharpened the images, and autocorrected the lighting. I paid for it, and things went downhill 90 degrees. I tried putting the photos in light, dark, and neon colored backgrounds, and still, the pics were getting cut all funky, on top of having the backgrounds taking up a chunk of the photos’ spaces. Nothing was auto adjusted anymore, the images come out blurry. If I would have known, I definitely wouldn’t have paid for this. I used white light, natural light, yellow light, positioned the pictures in all sorts of ways, and nope, they still came out bad. I hate writing negative reviews, but well, I have to because I’m so angry. If it wasn’t for the fact that I have thousands of old photos, I’d use this FREE app that takes longer, but works far better. I followed the Instructions by the developer(s) to the T and nope, doesn’t work well still. I read the negative reviews and when it came to people talking about quality, the developer denies any issues with the app. Nothing is perfect, and we are just giving you honest reviews to help you improve. Have some humility seriously.

by AnjanT

I appreciate the effort but it is not there yet. AI engine needs more training. It gets confused if I scatter the photos randomly on a table - it cannot detect the edges of the photos; and gives a wrong mix, some photos are combined into one, and other photos are split into two photos. Even if I line up the photos carefully with distinct gaps separating photos it sometimes fails to detect edges correctly. At other times it works fine.
The app is pricey too. I do not like the subscription model. With one time payment options I can purchase only upto 2 years. Recurring price of $10/mo adds up very quickly, and I am wondering if it would be lot cheaper to take shoebox full of prints to a local photo scanning service and have them digitize all for a one time fixed cost? Or even buy a photo scanner for a fixed one time cost?
The freemium version is useless since it saves in low quality.

by Thelizmercer

The app appears free, but in order to save many photos to your device, you must upgrade to a subscription. The initial price point is just to download the app. To save more than a couple photos to your device, you must subscribe to the app.

It’s a time consuming process to scan your photos due to the abundant amount of pop ups any time you complete a single option. Each time you save a photo and attempt to view or edit it, you must wait through multiple pop ups of “photo successfully saved” and “your album is complete.” You cannot skip these pop ups, and there is no “ok” button to make them go away. You have to wait for each pop up to disappear on its own. Although only a fraction of a second long, the waiting time for the pop ups to disappear will add 10-15 minutes to the process if you’re scanning lots of photos.

Photo quality is better than a few other apps I have tried, but still subpar without very steady hands. If you take a shaky photo, good luck wading through the 5 different panels in order to get to the delete option. Would not recommend for anyone who struggles with hand tremors.

Altogether the app provides a misleading price point as well as a time consuming process. For a quicker, more easily navigated app: try Google Scan.