Contact Luma 3D Capture

Contact Luma 3D Capture Support


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About: Photorealistic, high quality 3D, now for everyone! Luma is a new way to create
incredible lifelike 3D with AI using your iPhone. Easily capture products,
objects, landscapes and scenes wherever you are.



Luma 3D Capture Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Luma AI, Inc.



Verified email ✔✔

E-Mail: support@wirepathsurveillance.com

Website: 🌍 Visit LUMA Website

Privacy Policy: http://www.lumasurveillance.com/docs/Luma_App_Privacy_Policy.pdf

Developer: Wirepath Home Systems, LLC








3 Most reported problems 😔💔

4.6 out of 5

Broke iPhone Battery

2023-03-23

by Mas-rules

I downloaded this app for a project and within 10 minutes of using it, my phone dropped 80%. Now my phone won’t hold battery and it keeps shutting off/dying on full battery. I took it to the store and the battery is swelling so I have to get a new phone (I have an iPhone 13 Pro, its less than a year old). The app itself doesn’t work well either, it wouldn’t work at all during the 10 minutes I used it. I don’t recommend downloading this app unless you’re looking for a new phone, I would rate 0 stars if I could.

I am iranian

2023-08-01

by Ali Rasekhi

as an iranian media creator, when I saw the footage of this AI I was shocked and couldn't believe my eyes! the reasonable thing then was to download and install the app as soon as possible, so I did that And it came to me that this app has a regional ban on my country,
I can not simply understand why?! why I, as an Iranian citizen can not use lots of app like this one?!
aren't we human beings or this is the new kind of being rac**st?!
please reconsider your thoughts we are people too!! 🙏

Can't finish capturing

2023-04-06

by Deez Big Ahh Nutz

Cool interface and idea but I've spent around 1 hour trying to create anything and I just couldn't get it to finish. I changed different objects but I got exhausted & dizzy rotating in circles trying to finish capturing. Guide is better than free roam but I simply can't get it to work. Its probably easier to have a 360 tripod where you can just rotate infinitely without getting dizzy.


Have a Problem with Luma 3D Capture? Report Issue




Why should I report an Issue with Luma 3D Capture?

  1. Pulling issues faced by users like you is a good way to draw attention of Luma 3D Capture to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Luma 3D Capture customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Luma 3D Capture.


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