Contact Moby: Invest Smarter

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About: Over 5 million investors trust Moby to help them make smarter investing
decisions. Wake up everyday to stock and crypto investment research written by
former hedge fund managers and analysts delivered straight to the app.


 
  2026-04-16

Mo Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Mo Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MOBY TECHNOLOGIES INC.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Moby Website

Privacy Policy: https://app.moby.co/docs/privacy_policy.html

Developer: Moby Invest




Privacy & Terms:

https://www.moby.co/terms-of-use



Can I trust Mo app?

Protect your data and wallet. We investigate the developer's website (Moby.co), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.9 out of 5

Disappointing

2025-03-20

by Unique Name To Allow Post

I paid for the product, made a few investments based on Moby’s recommendations and lost a few thousand dollars based on the recommendations. I fully understand the market has been volatile the past year but not a single one of Moby’s recommendations I took were profitable, I actually lost money on every single recommendation.

I was not planning on submitting a negative review but Moby auto charged me for the next year which of course I’m not interested in anymore. Requested to speak with customer service for a refund of the newly charged membership and was told it won’t be happening. Currently in an email exchange with their customer service to seek a resolution but at this point in time I’m pretty severely dissatisfied.

Do not trust

2025-03-21

by Middle Age Mom

I signed up and took a free trial and they charged me for a year before my free trial was up. I had canceled shortly after signing up because they endlessly push notifications at you, with information of zero value. By law, you should be able to cancel as easily as you sign up, at least here in California where I live, which means I should be able to go into the app Without any intervention instead you have to look for a contact us email and email them and then they try to talk you out of canceling and want you to give reasons this is also against the law in California. This is a bad app and a scammy company.

Horrible

2025-03-22

by Ygrnvcjdbfu Nfnxhuvf

I subscribed to this product under one of their $99 deals with the assurance that I could cancel my subscription for a full refund within 30 days. The content was not what I had hoped for so I decided to cancel. Firstly, you cannot cancel through the app or the website, you have to email customer support. They responded that they would cancel my subscription and issue a full refund. I followed up THREE times by email about my refund and have yet to receive it. That was 6 weeks ago. This product was not only a complete disappointment from a content perspective, but a scam. Do not recommend.




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Why should I report an Issue with Moby: Invest Smarter?

  1. Pulling issues faced by users like you is a good way to draw attention of Moby: Invest Smarter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Moby: Invest Smarter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Moby: Invest Smarter.


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