Celebration Quest Status

Last Updated on 2023-11-06 by Orange

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Common Celebration Quest Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Celebration Quest app on iOS and Android devices. Solve all Celebration Quest app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Celebration Quest iPhone Issues and Solutions

Celebration Quest iOS app crashes, not working, errors
Celebration Quest iOS app network issues
Celebration Quest on iOS has black/white screen

Celebration Quest Android App Issues and Solutions

Celebration Quest has errors/crashing/not working
Celebration Quest server network connectivity issues
Celebration Quest has black screen

Celebration Quest iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Celebration Quest app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Celebration Quest app crashes or not working on Iphone (iOS):

Close and restart the Celebration Quest app on iPhone
Update Celebration Quest app to the Latest Version for iOS
Uninstall and reinstall Celebration Quest iPhone app
Update your iPhone to the latest iOS version

Fix Celebration Quest on iPhone unable to connect to server/internet connection issues::

To resolve Celebration Quest network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Celebration Quest black/white screen (blank screen) on iPhone:

Follow the Celebration Quest iOS app troubleshooting guide Here →

Celebration Quest Android App Issues and Solutions

Fix Celebration Quest not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Celebration Quest app issues:

Force Stop the Celebration Quest App
1. On android, goto "Settings" » click Celebration Quest app. » click "Force Stop".

Update Celebration Quest to the latest version on PlayStore

Clear Celebration Quest App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Celebration Quest app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Celebration Quest.

Fix Celebration Quest unable to contact server/ Celebration Quest internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Celebration Quest » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Celebration Quest » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Celebration Quest on android.

Solve Celebration Quest black/white screens issue on Android:

Follow the Celebration Quest android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Orange, developers of Celebration Quest.

About this app

Download the free “Celebration Quest” app and immerse yourself in an exclusive treasure hunt that unlocks the magic of 30 years in the making. Disneyland® Paris and Orange invite you to take part in a brand-new interactive adventure inside the Disney® Parks during the 30th Anniversary celebrations. Solve exclusive puzzles and collect up to 30 badges to make magic shine brighter than ever! Join the party! Magical stays and lots of other gifts to win!