It’s common for companies that primarily develop hardware to underestimate project complexity when bundling in software. Bang & Olufsen may be, by far, one of the most incompetent and untrustworthy companies to attempt an offering. Speakers are being sold with primitive, poorly designed and implemented apps as a requirement for basic speaker functionality. Basically functionality are are more akin to bugs than features. As a general rule, if a company tells you to download additional software for things that should work directly out of the box, it’s for their benefit, not yours. This company is telling you sound is the product, but YOU, the consumer, actually is.