Muze app not working? crashes or has problems?

Muze Status

Last Updated on 2022-03-25 by Muze Collective

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Summary of Muze Problems 😠👌🔥

- Unable to favorite cutout photos

- Unable to type on the app

- Unable to add friends

1 Reported Issues: 😵🆘🛟🚨📢

Noelle

2022-08-08

App isn’t working at all. I deleted it and now can’t find it back in the App Store

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Have a Problem with Muze - Canvas? Report Issue

Common Muze Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Muze app on iOS and Android devices. Solve all Muze app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Muze iPhone Issues and Solutions

Muze iOS app crashes, not working, errors
Muze iOS app network issues
Muze on iOS has black/white screen

Muze Android App Issues and Solutions

Muze has errors/crashing/not working
Muze server network connectivity issues
Muze has black screen

Muze iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Muze app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Muze app crashes or not working on Iphone (iOS):

Close and restart the Muze app on iPhone
Update Muze app to the Latest Version for iOS
Uninstall and reinstall Muze iPhone app
Update your iPhone to the latest iOS version

Fix Muze on iPhone unable to connect to server/internet connection issues::

To resolve Muze network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Muze black/white screen (blank screen) on iPhone:

Follow the Muze iOS app troubleshooting guide Here →

Muze Android App Issues and Solutions

Fix Muze not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Muze app issues:

Force Stop the Muze App
1. On android, goto "Settings" » click Muze app. » click "Force Stop".

Update Muze to the latest version on PlayStore

Clear Muze App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Muze app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Muze.

Fix Muze unable to contact server/ Muze internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Muze » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Muze » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Muze on android.

Solve Muze black/white screens issue on Android:

Follow the Muze android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Muze Collective, developers of Muze.

About this app

Send photos from your camera, or use custom stickers and cutouts to make something special. On this app, you can make and share whatever to your friends' Home Screen. Look back at shared memories with you and your friends. this app is a perfect way for best friends, couples, and families to stay close and surprise each other with fun creations.