Contact Citizens Bank and Trust

Contact Citizens Bank and Trust Support


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About: Bank wherever you are with the Citizens Bank & Trust Mobile App. Available to
all Citizens Bank & Trust online banking customers, our app gives you the
ability to manage your money anytime, anywhere.



Citizens Bank and Trust Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

Website: 🌍 Visit Citizens Bank & Trust FL Website

Privacy Policy: https://www.citizens-bank.com/about/privacy-policy/

Developer: Citizens Bank & Trust Frostproof, FL







3 Most reported problems 😔💔

4.9 out of 5

Disappointed

2025-03-02

by Butlerdoesboats

8 months later and my phone app is still awful. I don’t receive email notices for received/approved mobile deposits and emails were my only receipts for our business. Usually after two mobile deposits the app kicks me off. Our business account has been charged $5 monthly since March 21. If they get it removed they just add it to the end of the month. I have reached out numerous times and to my dismay have received nothing so far.

Too small

2025-03-03

by Texalagirl

So, we finally get a new app and it doesn’t look any better than the old one. I have an iPad. My mobile app on my iPad now has a screen view that is about 2” x 4” and too small to see. I guess I can use the desk top, but need the mobile one for check deposits. People’s bank of North Alabama has a great app if you want to see how it’s done

Very bad the worst l have seen

2025-03-04

by Jkelton

Bad App very bad




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Why should I report an Issue with Citizens Bank and Trust?

  1. Pulling issues faced by users like you is a good way to draw attention of Citizens Bank and Trust to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Citizens Bank and Trust customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citizens Bank and Trust.


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