Contact myORCA Support
Company Name: Sound Transit
About: ORCA is the Puget Sound’s all-in-one transit card. Use it to ride the bus,
train and ferry in the Seattle-Tacoma metropolitan area.
myORCA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@myorca.com
Website: 🌍 Visit myORCA Website
Privacy Policy: https://myorca.com/privacy/
Developer: myORCA
3 Most reported problems 😔💔
No Apple Wallet support and no Sign In with Apple
by SilverBullet255
1. Common, it’s 2022 and no support for Apple Wallet? I want to ditch my physical wallet. We have to wait until 2023?
2. I don’t want to create new account for every single app. Give me ability to login/sign-up with Facebook/Google/Apple accounts instead.
3. The UI is too big, I would prefer smaller buttons, text, etc.
day one problems
by Andy_has_no_idea
verified my email, cannot log into the app. i can log in to the website just fine but the app just doesn’t work? it’s also clunky. no up or down arrows to move fields? lazy. no password management for iphone? lazier. this is day one. did no one test this app at all? like seriously you spent how many millions rolling this out after removing stops and having constantly late buses and this is the garbage we get? lol. i would avoid this until it’s out of its beta phase. because this feels like a beta release
Recent Glitch in App Data
by Waterhythms
App was great until recently. It no longer has accurate data for each activity. Instead it now lists the date/time you open the app for every single activity; if you reopen it on another day, they all have that date/time and transfers are noted w those times, too. Making it useless. Please get the specific data for each ride/activity to generate as it used to. I use iOS if that plays any part in this glitch. Thanks.
Have a Problem with myORCA? Report Issue
Why should I report an Issue with myORCA?
- Pulling issues faced by users like you is a good way to draw attention of myORCA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a myORCA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myORCA.
