Contact myORCA Support
Published by Sound Transit on 2024-01-11 About: ORCA is the Puget Sound’s all-in-one transit card. Use it to ride the bus,
train and ferry in the Seattle-Tacoma metropolitan area.
How to Contact myORCA Customer Service/Support
Listed below are our top recommendations on how to get in contact with myORCA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myORCA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: myORCA
E-Mail: [email protected]
Website: Visit myORCA Website
Reported Issues: 3 Comments
By SilverBullet255
No Apple Wallet support and no Sign In with Apple
1. Common, it’s 2022 and no support for Apple Wallet? I want to ditch my physical wallet. We have to wait until 2023? 2. I don’t want to create new account for every single app. Give me ability to login/sign-up with Facebook/Google/Apple accounts instead. 3. The UI is too big, I would prefer smaller buttons, text, etc.
By andy_has_no_idea
day one problems
verified my email, cannot log into the app. i can log in to the website just fine but the app just doesn’t work? it’s also clunky. no up or down arrows to move fields? lazy. no password management for iphone? lazier. this is day one. did no one test this app at all? like seriously you spent how many millions rolling this out after removing stops and having constantly late buses and this is the garbage we get? lol. i would avoid this until it’s out of its beta phase. because this feels like a beta release
By 9:&3)37;!2&/&
What a joke…
The app has my e-wallet with multiple active credit cards, as well as my physical preloaded orca card. When I try to scan the app it launches apple wallet then pings back and forth between asking me to put the phone closer to the reader, scan my face, or enter my passcode. Your readers are too close to the ground to effectively use Apple Pay, nor should it even be necessary. Also, why is it logging me out every time I close the app? Since when is that a practical approach for any application? Especially one thats commonly used on the fly. Picture yourself having to sign into an EZ Pass app every time you go through a toll. I’m a pedestrian. My hands are full, and I’m in a rush, trying not to get hit by a car, while trying to follow the instructions on my gps. Why is your app making all of that more difficult when the objective was to make it easier?
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Why should I report an Issue with myORCA?
- Pulling issues faced by users like you is a good way to draw attention of myORCA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a myORCA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myORCA.
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