Contact Weight Tracker, Calculate BMI

Contact Weight Tracker Calculate BMI Support


Company Name:

About: I cannot say I particularly enjoy dieting, fasting, and measuring my weight.
Sometimes I get the number I like but often not, which can be frustrating.


 
  2025-01-29

Weight Tracker Calculate BMI Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: hello@betterweightapp.com

Website: 🌍 Visit Weight Tracker, BMI Calculator Website

Privacy Policy: https://nutrilio.helpscoutdocs.com/article/5-privacy-policy

Developer: Habitics




Privacy & Terms:

https://terms.betterweightapp.com/






3 Most reported problems 😔💔

4.8 out of 5

Limited pace options

2024-08-28

by AdamTN

It’s not cool that you have to pay to be able to set a weight plan and then once you do you are limited to 2 lbs per week. A morbidly obese person will drop more than that if they just cut one bite per meal. So now I’m stuck at their maximum 2 lb pace so the app will never be accurate as I lose faster than that. I needed a tracker app, not a nanny or coach. Either let us choose our own pace or our own target date.

Passive aggressive

2024-01-05

by Kathyspeih

I don’t like that they take the Duolingo route of passive aggressive notifications if you aren't actively using the app. If I needed passive aggressive nagging about my weight I would have a relationship with my mother. Disappointed it doesn’t take a more positive route.

Misleading description

2024-01-06

by MaijaMeeha

I got this app as it was suggested on Instagram and seemed simple enough for me to understand. The description clearly says “FREE for unlimited time!” but less than a week later I was charged $3.99

One, that in-app purchase information is waaaay down there AFTER you read the above quote. Two, there was no warning that I was choosing a trial period before a purchase would happen or even a notification that it was going to happen. This is not fair and is misleading.

I do like the app. I chose it because it is easy to read and understand. But for as simple as it is, it definitely isn’t worth $3.99 even if I had been given the choice to pay for a premium version. I’ve now paid for it so I guess I’ll keep it but I also can’t find any receipt of it in my Apple subscriptions. I have no idea if this is recurring or when. Please fix this. All of the things. I’d like to ask for my money back but I doubt that will happen. I would rather ask that you guys just be transparent.

I’d absolutely change this review if these issues were solved. Not cool.


Have a Problem with Weight Tracker, Calculate BMI? Report Issue




Why should I report an Issue with Weight Tracker, Calculate BMI?

  1. Pulling issues faced by users like you is a good way to draw attention of Weight Tracker, Calculate BMI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Weight Tracker, Calculate BMI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Weight Tracker, Calculate BMI.


Alternatives