Kapi Status

Last Updated on 2024-12-24 by Shanghai Yuhuan Technology Co., LTD

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Have a Problem with Kapi - Vintage Film Camera? Report Issue

Common Kapi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kapi app on iOS and Android devices. Solve all Kapi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kapi iPhone Issues and Solutions

Kapi iOS app crashes, not working, errors
Kapi iOS app network issues
Kapi on iOS has black/white screen

Kapi Android App Issues and Solutions

Kapi has errors/crashing/not working
Kapi server network connectivity issues
Kapi has black screen

Kapi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kapi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kapi app crashes or not working on Iphone (iOS):

Close and restart the Kapi app on iPhone
Update Kapi app to the Latest Version for iOS
Uninstall and reinstall Kapi iPhone app
Update your iPhone to the latest iOS version

Fix Kapi on iPhone unable to connect to server/internet connection issues::

To resolve Kapi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kapi black/white screen (blank screen) on iPhone:

Follow the Kapi iOS app troubleshooting guide Here →

Kapi Android App Issues and Solutions

Fix Kapi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kapi app issues:

Force Stop the Kapi App
1. On android, goto "Settings" » click Kapi app. » click "Force Stop".

Update Kapi to the latest version on PlayStore

Clear Kapi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kapi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kapi.

Fix Kapi unable to contact server/ Kapi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kapi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kapi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kapi on android.

Solve Kapi black/white screens issue on Android:

Follow the Kapi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shanghai Yuhuan Technology Co., LTD, developers of Kapi.

Verified email ✔✔

E-Mail: kaipai.action@sensetime.com

Website: 🌍 Visit Kapi Website

Privacy Policy: https://kapi-action.shyuhuankj.com/agreement/app/android_privacy_agreement

Developer: Sensevideo

About this app

You can use it to record the beautiful moments in life and enjoy the retro-style picture texture and atmosphere. • Simulates real DV and CCD effects, taking you back to the millennium in one second. • Provides a variety of retro-style filters and special effects, allowing you to create different visual effects as you like. • Supports real-time preview of effects, allowing you to easily capture your favorite images. • Simple and easy-to-use operation interface, making creation at your fingertips. this app is crafted by a small team focused on imaging simulation technology. In the future, we will launch more DV, CCD, and film effects to help you realize what you want at a low cost! We are committed to providing users with authentic, high-quality, and interesting retro effects. If you like retro style, if you want to take different videos and photos, click to download this app! this app is an application that allows you to shoot DV, CCD, and film.