Contact Noveltime

Contact Noveltime Support


Company Name:

About: Hey Novel lovers! Congratulations! You find a treasure-like reading app
now! Noveltime - A reading application that focuses on high-quality novels and
the ultimate reading experience. FLASH POINTS: 1.


 
  2025-08-02

Noveltime Customer Service 💢

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Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit NovelTime Website

Privacy Policy: http://www.novel-time.com/?s=App.Privacy.Index&lang_type=3

Developer: ANDERSON KATHRYN MAREE




Privacy & Terms:

https://api.noveltells.net/site/privacy



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4 Most reported problems 😔💔

4.5 out of 5
Cheryl Adams
2025-12-11

I have tried repeatedly to get your company to stop debiting my account. I do not have a subscription, so I cannot cancel a subscription. I am being charged 14.99 2 or 3 times per week. I'm not sure what to do at this point. HELP! Cheryl Adams 919-753-5068 12/10/2025 12/10/2025 PM *Novelmates HongKong HK 010023 $14.99 12/10/2025 12/10/2025 INTERNATIONAL TRANSACTION FEE 010023 $0.15 12/3/2025 12/3/2025 PM *Novelmates HongKong HK 003236 $14.99 12/3/2025 12/3/2025 INTERNATIONAL TRANSACTION FEE 003236 $0.15 12/8/2025 12/8/2025 ACH Debit MULTIBOOK INTERNATIONAL PAYPAL KOWLOON CITY HONG KONG ISLAND $14.99 12/2/2025 12/2/2025 ACH Debit MULTIBOOK INTERNATIONAL PAYPAL KOWLOON CITY HONG KONG ISLAND $14.99

System Errors

2022-05-04

by HNS7963360

Every time I try to get my rewards it says request time out or system error. When I try to read more of the story it’s saying the same thing.

Terrible bugs.

Might actually finish a book in this app

2022-05-11

by NattieBoomBattie

I’ve tried so many of these apps because I get sucked into the bit of the story that shows up in the ads but out of all of the apps I’ve tried, I’ve never once finished a book. Not one. They’re always too expensive and the chapters are too short and need too many points or coins to unlock the next one.
This one isn’t TOO bad though. I did top up my coins but I didn’t spend too much on it at all (the smallest purchase got me 10-11 chapters I think) and you can earn enough coins or coupons to read at least a chapter or two a day for free. The chapters are still a bit short but it is the better app so far.

Good just wish for more book info

2022-05-18

by Sm.9214

Like the app! Wish you could see if the book is complete or if it is continually being updated! There’s a story I read that seems to just have ended and I wish I could find out if it’s done or not




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  1. Pulling issues faced by users like you is a good way to draw attention of Noveltime to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Noveltime customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Noveltime.


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