Touchapp Status

Last Updated on 2024-11-02 by Touch Social Media Network Yazılım Gelıstırme ve Tıcaret Lımıted Sırketı

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Common Touchapp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Touchapp app on iOS and Android devices. Solve all Touchapp app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Touchapp iPhone Issues and Solutions

Touchapp iOS app crashes, not working, errors
Touchapp iOS app network issues
Touchapp on iOS has black/white screen

Touchapp Android App Issues and Solutions

Touchapp has errors/crashing/not working
Touchapp server network connectivity issues
Touchapp has black screen

Touchapp iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Touchapp app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Touchapp app crashes or not working on Iphone (iOS):

Close and restart the Touchapp app on iPhone
Update Touchapp app to the Latest Version for iOS
Uninstall and reinstall Touchapp iPhone app
Update your iPhone to the latest iOS version

Fix Touchapp on iPhone unable to connect to server/internet connection issues::

To resolve Touchapp network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Touchapp black/white screen (blank screen) on iPhone:

Follow the Touchapp iOS app troubleshooting guide Here →

Touchapp Android App Issues and Solutions

Fix Touchapp not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Touchapp app issues:

Force Stop the Touchapp App
1. On android, goto "Settings" » click Touchapp app. » click "Force Stop".

Update Touchapp to the latest version on PlayStore

Clear Touchapp App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Touchapp app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Touchapp.

Fix Touchapp unable to contact server/ Touchapp internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Touchapp » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Touchapp » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Touchapp on android.

Solve Touchapp black/white screens issue on Android:

Follow the Touchapp android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Touch Social Media Network Yazılım Gelıstırme ve Tıcaret Lımıted Sırketı, developers of Touchapp.