Luminar Share app not working? crashes or has problems?

Luminar Share Status

Published by Skylum on 2023-12-15

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Most reported problems

Reported Issues: 7 Comments

By Max 10 months ago

Luminar share keep asking to chek the internet connection after scanning the QR code. It's been two months that the app isn't working on android. Please advised.

By Rachel 10 months ago

Same as above comments. Same network, scan and just flips back to asking if you want to scan or purchase. Not working at all to transfer photos.

By Suzie Knapman 11 months ago

Luminar Share app on android not working. Cannot scan code as keeps crashing please advise what to do. Both pc and phone on same network. Thanks

By Christopher DeNisco 1 year ago

Luminar Share wont connect or send photos to computer from phone app when I scan QR code. Says to check that im on the same wifi network, which I am on the same wifi network.

By Suzie 1 year ago

Cannot scan QR code so app works. Keeps saying not connecting. Both PC and Android on same network

By Chris 1 year ago

Luminar Share has worked virtually every time - except today. Have updated app but still get the "Can't connect to Luminar Neo" message and both are on the same network Have done ping test & using latest vers. 1.1.1 (9877) Tried forcing app stop and clearing data. Nothing. Now getting beyond frustrated

By Rob Timmer 1 year ago

Can scan qr but, although both devices are in the same wifi network and SSID it still can't find the Windows host

Common dislikes about Luminar Share app

- Have to scan code every time to transfer pictures

- App not close to Lightroom on speed and performance

- Share button is grayed out in Neo

- Connect option is grayed out in File menu

Have a Problem with Luminar Share? Report Issue

Common Luminar Share Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Luminar Share app on iOS and Android devices. Solve all Luminar Share app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Luminar Share iPhone Issues and Solutions

Luminar Share iOS app crashes, not working, errors
Luminar Share iOS app network issues
Luminar Share on iOS has black/white screen

Luminar Share Android App Issues and Solutions

Luminar Share has errors/crashing/not working
Luminar Share server network connectivity issues
Luminar Share has black screen

Luminar Share iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Luminar Share app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Luminar Share app crashes or not working on Iphone (iOS):

Close and restart the Luminar Share app on iPhone
Update Luminar Share app to the Latest Version for iOS
Uninstall and reinstall Luminar Share iPhone app
Update your iPhone to the latest iOS version

Fix Luminar Share on iPhone unable to connect to server/internet connection issues::

To resolve Luminar Share network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Luminar Share black/white screen (blank screen) on iPhone:

Follow the Luminar Share iOS app troubleshooting guide Here →

Luminar Share Android App Issues and Solutions

Fix Luminar Share not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Luminar Share app issues:

Force Stop the Luminar Share App
1. On android, goto "Settings" » click Luminar Share app. » click "Force Stop".

Update Luminar Share to the latest version on PlayStore

Clear Luminar Share App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Luminar Share app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Luminar Share.

Fix Luminar Share unable to contact server/ Luminar Share internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Luminar Share » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Luminar Share » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Luminar Share on android.

Solve Luminar Share black/white screens issue on Android:

Follow the Luminar Share android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Skylum, developers of Luminar Share.

100% Contact Match

Developer: Skylum Software

E-Mail: [email protected]

Website: Visit Luminar Share Website

69.23% Contact Match

Developer: Lumina Learning

E-Mail: [email protected]

Website: Visit Lumina Learning Website

About this app

Luminar Share is an app that allows Luminar Neo users to transfer photos from desktop to mobile (and the opposite direction) wirelessly. It also makes it easy for users to share edited photos to their social media accounts. Transfer photos that you took on your travels with your smartphone and edit them in Luminar Neo with its powerful AI tools. Streamline the process of sharing your creations. Or transfer photos you took with your camera and edited in Luminar Neo to your mobile and quickly share them with your followers on social media.