Are you having issues? Select the issue you are having below and provide feedback to NGL.
- None identified
How do I access an account that I deleted
Can't post my replies on Instagram
Idk if it's my Internet, tablet, or not, but when I'm creating an acc and chose a pfp, it takes so longtoload
I get notified a message is sent but I'm not able to see it
I'm unable to post my replys on Instagram
When I open the NGL app it keeps giving me a notification to update it and when I press update it takes me to the app store and there’s no place where it tells me to update it. This happens every time i open the app so it does not let me use the app anymore
The app keeps say I need to update it but I can't
It said their was an update, but then when update was done i re-opened the app and it says it still needs an update. i when you click update option takes you to app store, in which the store says it has been update no further updates available.
I can not send any ngl messages
I can’t view new messages
My link cannot send messages to people
I get notifications that I have new messages but when I go to my inbox, nothing new shows up.
I can't paste my ngl link on my ig story, what can i do?
Despite permissions for the app to save to my gallery, I can't post my response to twitter without screenshotting and cropping the question and doing it manually 😒
I can't send any messages on any NGL link.
my ngl replies that u get sent i can't upload them on my story
Not being able to reply to my anonymous messages.
There's no send button
Can't send messages
cant sent message
When I go to inbox, there's no messages
There's no send button in my ngl
When I click the who sent this button nothing happend
it won't let me reply to comments
My NGL is notifying me that there's a new message but if i check it there's really no message that i got...Why is it like this?
I installed the App. But whenever I copied the link, I can't paste it into any messages I want to. Neither the links on IG or FB. I am using IOS. I don't know how to solve it.
I keep pressing the reply button but it doesn't do anything
I can receive notifications that i have new message in NGL but I can't see my messages
The message is not visible in inbox
I'm not receiving any messages
Complete guide to troubleshoot NGL app on iOS and Android devices. Solve all NGL app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DeepMoji, developers of NGL.
We utilize deep learning and rule-based character pattern-matching algorithms to filter out harmful language and bullying. To ensure the safety of our users we use world class AI content moderation. Ultimately we believe that anonymity only works when it's safe!