Contact NGL Support

this is not okay, i have paranoia and anxiety, i downloaded this and shared it on my twitter page and all the questions (from my ACTUAL friends were fine.) and then i started getting some creepy ones, which i have now realized were coming with the message "sent with ❤️ from team NGL" they were borderline threatening and i don't understand how developers thought this was a good idea, it caused me (and another friend) extreme distress because we were receiving messages like "yo stop leaving me on read", "not gonna judge but why...", and my personal worst "meaning of life?" and my friends worst was "i wish i could look like you" and they are very private about there personal life and only 2-3 people know what they look like irl and it truly scared them, please remove this feature it is unsafe and can cause horrible things.

I received harassing messages and the app advertises when you pay you can u lock the senders information such as user name, type of phone and location. I was just emailed today by a NGL team member that they have no way of knowing who sent the messages and neither can I. They are scamming peoples money. I was told to “just delete the app” then at the end of the email I was told “please email us for further assistance”. You just told me to delete the app and there’s nothing you can do about someone saying they have been watching me and know where I live and I’ll find out “soon” who they are. I would stay far away from this app. I will be contacting my lawyer to see what can be done since NGL team lied about helping its customers.

I am giving it one star because I made a purchase for 6.99 so that I’m able to access additional features on the app and after the purchase was made, the features were not available for my usage. Getting in touch with someone to receive assistance is little to none existent. I get an automatic reply with a link that sends me to FAQs in which my concern was not even listed. I think the app is fine to use when it’s free. I have not got the opportunity to experience a paid version. They need to fix it. I am highly irritated that I am now having to go through a refund process because of this. And I will know you longer utilized that app ever again.