1. Share your ngl link anywhere, including your Instagram story 2.
Are you having issues? Select the issue you are having below and provide feedback to NGL.
By Edna 2 weeks ago
I'm unable to post my replys on Instagram
By Neena Camilleri Briffa 2 months ago
When I open the NGL app it keeps giving me a notification to update it and when I press update it takes me to the app store and there’s no place where it tells me to update it. This happens every time i open the app so it does not let me use the app anymore
By Joy Pandeka 2 months ago
The app keeps say I need to update it but I can't
By Nicole 2 months ago
It said their was an update, but then when update was done i re-opened the app and it says it still needs an update. i when you click update option takes you to app store, in which the store says it has been update no further updates available.
By Shamsa 2 months ago
I can not send any ngl messages
By Jacob 4 months ago
I can’t view new messages
By Nikilitha 4 months ago
My link cannot send messages to people
By Jason 5 months ago
I get notifications that I have new messages but when I go to my inbox, nothing new shows up.
By bernz 5 months ago
I can't paste my ngl link on my ig story, what can i do?
By Adrianne 5 months ago
Despite permissions for the app to save to my gallery, I can't post my response to twitter without screenshotting and cropping the question and doing it manually 😒
By Kaberi 9 months ago
I can't send any messages on any NGL link.
By panagiotis 11 months ago
my ngl replies that u get sent i can't upload them on my story
By Honey 11 months ago
Not being able to reply to my anonymous messages.
By Reinold 1 year ago
There's no send button
By Andrade 1 year ago
Can't send messages
By xai 1 year ago
cant sent message
By Jimena 1 year ago
When I go to inbox, there's no messages
By Cherie Agustin 1 year ago
There's no send button in my ngl
By Krie 1 year ago
When I click the who sent this button nothing happend
By madison 1 year ago
it won't let me reply to comments
By Kathlene Mae Joy Apelado 1 year ago
My NGL is notifying me that there's a new message but if i check it there's really no message that i got...Why is it like this?
By Bethel 1 year ago
I installed the App. But whenever I copied the link, I can't paste it into any messages I want to. Neither the links on IG or FB. I am using IOS. I don't know how to solve it.
By John Mayer 1 year ago
I keep pressing the reply button but it doesn't do anything
By Angela Jane Teleb 1 year ago
I can receive notifications that i have new message in NGL but I can't see my messages
By Jinan 1 year ago
The message is not visible in inbox
By Eyah 1 year ago
I'm not receiving any messages
By Selina 1 year ago
I apparently can't copy the link since I keep trying to paste the link in my stories, but can't.
By Ernst 1 year ago
It won't install
By Priyansh sharma 1 year ago
Some of the messages are not appearing
By Sanjanaa 1 year ago
Ok so when i reply n post em the post just come out as white screen
By Naomi Neita 1 year ago
What is the point of this app? It clearly doesn’t work properly. Have tried all the fixes but it’s still not working and the customer support is ineffective.
By Daria 1 year ago
A me non mi fa rispondere alle domande su Instagram bhooo
By Yash Bennur 1 year ago
Cannot respond to messages on instagram story
By Kipper 1 year ago
It keeps on crashing Instagram when I press reply on any message that came in
By Ela 1 year ago
Why is it not replying to my ig? it keeps on crashing
By Rupert 1 year ago
I tried to reply to my message but everytime I press the button it tries to open instagram and immediately crashes instagram.
By danny 1 year ago
i get notifications saying i have new qsns but when i go to my inbox, there’s nothing. how do i fix this 🙂
By Qrysler 1 year ago
It's only showing one message I can't see the rest
By KS 1 year ago
I received a notification of an NGL sent to me. But there were no new messages coming in.
By Zoe 1 year ago
The app won't download. It's compatible with my device but it just said "pending" to download for an hour. Tried to download it about 4 times yesterday and it did the same thing.
By maedeh shabrang 1 year ago
I got the The error "something we're wrong" and seems to not working anymore due to uninstall it once and reinstall again. But didn't work
By Eliyiin Onn 1 year ago
I got notifications that I received the message but then when I open the app, nothing is showing
By Bri 1 year ago
I keep getting message notifications but when I check my inbox, it doesn’t show any new messages
By zara 1 year ago
I got a notification that i got more new inbox from anonymous, but when I opened NGL, it wont show the new inboxes. What can i do?
By Niloofar 1 year ago
I can't see messages in my inbox. I asked a friend to try and message me but but no message appeared in my ngl app . the ngl inbox remains empty.
By Belinda pistillo 1 year ago
Hello since installing ur app i cant access my insta inbox. Ive read many many reviews same issue! I want my instagram inbox fixed asap please !
By Mxneerax 1 year ago
I get notification that I have a message but inbox shows empty
By Si 1 year ago
My link doesn't want to be copied
By Ellaine 1 year ago
I can't see messages in my inbox. I asked a friend to try and message me but but no message appeared in my ngl app . the ngl inbox remains empty.
By Ananya 1 year ago
I've been trying to download this app but each time it hangs at 87% downloaded and the play store app tells me "can't download Ngl app" This problem is occurring only on this app, i tried downloading another app and it worked perfectly fine.
By Gabriel Stanley 1 year ago
I can post people’s responses but on Instagram it seems to be glitching and I can’t see the rest of the responses but from my other account I can see everything I posted on my story
By Aspasia 1 year ago
I am not able to see my ig stories after i posted the ngl link on my story. The app is working but MY ig stories won't show after posting a story with the link
By Rx 1 year ago
Sometimes the messages I received pop up in the notification but not in the app
By Shriyam 1 year ago
Not able to see response
By sarah 1 year ago
the ngl link isnt working even though it is the correct link and i cant paste it on my ig bio either
By Tripti sharma 1 year ago
My inbox is not opening 🥲 and I'm getting notifications of new messages received.
By Ayan 1 year ago
Link not working people can't send me messages
By Mallika Nahata 1 year ago
Actually I m login and my link is available and I share it Instagram but by mistake i delete my account in NGL so i wouldn't see my messages in inbox
By Tallica van Jaarsveld 1 year ago
I'm not able to load my Inbox, it doesn't open or load at all, I can't see any messages I've received
By Kashish Bajaj 1 year ago
Inbox is not working
By Ananya Thakur 1 year ago
My inbox not opening 🥲 and I'm getting notifications of new messages received
By Kashish Bajaj 1 year ago
I am not able to see my messages in inbox
By Honey 1 year ago
NGL inbox not opening....tried 2-3 times but didn't work...!!
By Costa Xirogiannis 1 year ago
I cannot see my messages but I get notified that I have messages. Can you please fix this problem.
By Muntaha shaikh 1 year ago
Inbox are not being load,.I'm unable to see the questions
By Prisca 1 year ago
I'm getting notification but couldn't see the message
By Swetha Mahadasu 1 year ago
I am not getting any messages in the inbox. I am getting the notification that I got a msg but when tapped, msg is not displayed
By Taylor 1 year ago
How df do I restart it?
By Sai Akshitha. S 1 year ago
I'm getting notification of receiving messages... But when I enter the app.. There's no message
By Nitya Sharma 1 year ago
i am getting responses but i am not able to see them
By Kirthik 1 year ago
Inbox not opening with messages....and for typing an anonymous message it's not loading to submit it
By Dragomir 1 year ago
Cant see any thing on inbox but I get notifs that I have a message 😭
By Shreshth verma 1 year ago
My inbox is not opening
By Jabari 1 year ago
I deleted the app multiple times. It still want let me submit my username. This ridiculous
By Rick 1 year ago
Everytime i get a new message it will send me the notification but it won’t let me see the new message like it won’t even pop up in the app.
By jocelynn 1 year ago
It won’t let me submit my Instagram user name. I deleted it and downloaded it back and i powered off and back on my phone, still isn’t working
By zaina 1 year ago
my link wont work. i tried everything, i deleted the app and reinstalled, nothing.
By Kyla 1 year ago
My NGL link won't work, even if I copy the correct link.
- None identified
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Complete guide to troubleshoot NGL app on iOS and Android devices. Solve all NGL app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DeepMoji, developers of NGL.
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Developer: NGL App
E-Mail: [email protected]
Website: Visit NGL Website
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