NGL app not working? crashes or has problems?

NGL Status

Published by on 2024-02-14

1. Share your ngl link anywhere, including your Instagram story 2.


I have a problem with NGL

Are you having issues? Select the issue you are having below and provide feedback to NGL.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working
77.5%

Something else
31.3%

Connection
8.0%

Login
6.4%


Reported Issues: 78 Comments

By Edna   2 weeks ago


I'm unable to post my replys on Instagram

By Neena Camilleri Briffa   2 months ago


When I open the NGL app it keeps giving me a notification to update it and when I press update it takes me to the app store and there’s no place where it tells me to update it. This happens every time i open the app so it does not let me use the app anymore

By Joy Pandeka   2 months ago


The app keeps say I need to update it but I can't

By Nicole   2 months ago


It said their was an update, but then when update was done i re-opened the app and it says it still needs an update. i when you click update option takes you to app store, in which the store says it has been update no further updates available.

By Shamsa   2 months ago


I can not send any ngl messages

By Jacob   4 months ago


I can’t view new messages

By Nikilitha   4 months ago


My link cannot send messages to people

By Jason   5 months ago


I get notifications that I have new messages but when I go to my inbox, nothing new shows up.

By bernz   5 months ago


I can't paste my ngl link on my ig story, what can i do?

By Adrianne   5 months ago


Despite permissions for the app to save to my gallery, I can't post my response to twitter without screenshotting and cropping the question and doing it manually 😒

By Kaberi   9 months ago


I can't send any messages on any NGL link.

By panagiotis   11 months ago


my ngl replies that u get sent i can't upload them on my story

By Honey   11 months ago


Not being able to reply to my anonymous messages.

By Reinold   1 year ago


There's no send button

By Andrade   1 year ago


Can't send messages

By xai   1 year ago


cant sent message

By Jimena   1 year ago


When I go to inbox, there's no messages

By Cherie Agustin   1 year ago


There's no send button in my ngl

By Krie   1 year ago


When I click the who sent this button nothing happend

By madison   1 year ago


it won't let me reply to comments

By Kathlene Mae Joy Apelado   1 year ago


My NGL is notifying me that there's a new message but if i check it there's really no message that i got...Why is it like this?

By Bethel   1 year ago


I installed the App. But whenever I copied the link, I can't paste it into any messages I want to. Neither the links on IG or FB. I am using IOS. I don't know how to solve it.

By John Mayer   1 year ago


I keep pressing the reply button but it doesn't do anything

By Angela Jane Teleb   1 year ago


I can receive notifications that i have new message in NGL but I can't see my messages

By Jinan   1 year ago


The message is not visible in inbox

By Eyah   1 year ago


I'm not receiving any messages

By Selina   1 year ago


I apparently can't copy the link since I keep trying to paste the link in my stories, but can't.

By Ernst   1 year ago


It won't install

By Priyansh sharma   1 year ago


Some of the messages are not appearing

By Sanjanaa   1 year ago


Ok so when i reply n post em the post just come out as white screen

By Naomi Neita   1 year ago


What is the point of this app? It clearly doesn’t work properly. Have tried all the fixes but it’s still not working and the customer support is ineffective.

By Daria   1 year ago


A me non mi fa rispondere alle domande su Instagram bhooo

By Yash Bennur   1 year ago


Cannot respond to messages on instagram story

By Kipper   1 year ago


It keeps on crashing Instagram when I press reply on any message that came in

By Ela   1 year ago


Why is it not replying to my ig? it keeps on crashing

By Rupert   1 year ago


I tried to reply to my message but everytime I press the button it tries to open instagram and immediately crashes instagram.

By danny   1 year ago


i get notifications saying i have new qsns but when i go to my inbox, there’s nothing. how do i fix this 🙂

By Qrysler   1 year ago


It's only showing one message I can't see the rest

By KS   1 year ago


I received a notification of an NGL sent to me. But there were no new messages coming in.

By Zoe   1 year ago


The app won't download. It's compatible with my device but it just said "pending" to download for an hour. Tried to download it about 4 times yesterday and it did the same thing.

By maedeh shabrang   1 year ago


I got the The error "something we're wrong" and seems to not working anymore due to uninstall it once and reinstall again. But didn't work

By Eliyiin Onn   1 year ago


I got notifications that I received the message but then when I open the app, nothing is showing

By Bri   1 year ago


I keep getting message notifications but when I check my inbox, it doesn’t show any new messages

By zara   1 year ago


I got a notification that i got more new inbox from anonymous, but when I opened NGL, it wont show the new inboxes. What can i do?

By Niloofar   1 year ago


I can't see messages in my inbox. I asked a friend to try and message me but but no message appeared in my ngl app . the ngl inbox remains empty.

By Belinda pistillo   1 year ago


Hello since installing ur app i cant access my insta inbox. Ive read many many reviews same issue! I want my instagram inbox fixed asap please !

By Mxneerax   1 year ago


I get notification that I have a message but inbox shows empty

By Si   1 year ago


My link doesn't want to be copied

By Ellaine   1 year ago


I can't see messages in my inbox. I asked a friend to try and message me but but no message appeared in my ngl app . the ngl inbox remains empty.

By Ananya   1 year ago


I've been trying to download this app but each time it hangs at 87% downloaded and the play store app tells me "can't download Ngl app" This problem is occurring only on this app, i tried downloading another app and it worked perfectly fine.

By Gabriel Stanley   1 year ago


I can post people’s responses but on Instagram it seems to be glitching and I can’t see the rest of the responses but from my other account I can see everything I posted on my story

By Aspasia   1 year ago


I am not able to see my ig stories after i posted the ngl link on my story. The app is working but MY ig stories won't show after posting a story with the link

By Rx   1 year ago


Sometimes the messages I received pop up in the notification but not in the app

By Shriyam   1 year ago


Not able to see response

By sarah   1 year ago


the ngl link isnt working even though it is the correct link and i cant paste it on my ig bio either

By Tripti sharma   1 year ago


My inbox is not opening 🥲 and I'm getting notifications of new messages received.

By Ayan   1 year ago


Link not working people can't send me messages

By Mallika Nahata   1 year ago


Actually I m login and my link is available and I share it Instagram but by mistake i delete my account in NGL so i wouldn't see my messages in inbox

By Tallica van Jaarsveld   1 year ago


I'm not able to load my Inbox, it doesn't open or load at all, I can't see any messages I've received

By Kashish Bajaj   1 year ago


Inbox is not working

By Ananya Thakur   1 year ago


My inbox not opening 🥲 and I'm getting notifications of new messages received

By Kashish Bajaj   1 year ago


I am not able to see my messages in inbox

By Honey   1 year ago


NGL inbox not opening....tried 2-3 times but didn't work...!!

By Costa Xirogiannis   1 year ago


I cannot see my messages but I get notified that I have messages. Can you please fix this problem.

By Muntaha shaikh   1 year ago


Inbox are not being load,.I'm unable to see the questions

By Prisca   1 year ago


I'm getting notification but couldn't see the message

By Swetha Mahadasu   1 year ago


I am not getting any messages in the inbox. I am getting the notification that I got a msg but when tapped, msg is not displayed

By Taylor   1 year ago


How df do I restart it?

By Sai Akshitha. S   1 year ago


I'm getting notification of receiving messages... But when I enter the app.. There's no message

By Nitya Sharma   1 year ago


i am getting responses but i am not able to see them

By Kirthik   1 year ago


Inbox not opening with messages....and for typing an anonymous message it's not loading to submit it

By Dragomir   1 year ago


Cant see any thing on inbox but I get notifs that I have a message 😭

By Shreshth verma   1 year ago


My inbox is not opening

By Jabari   1 year ago


I deleted the app multiple times. It still want let me submit my username. This ridiculous

By Rick   1 year ago


Everytime i get a new message it will send me the notification but it won’t let me see the new message like it won’t even pop up in the app.

By jocelynn   1 year ago


It won’t let me submit my Instagram user name. I deleted it and downloaded it back and i powered off and back on my phone, still isn’t working

By zaina   1 year ago


my link wont work. i tried everything, i deleted the app and reinstalled, nothing.

By Kyla   1 year ago


My NGL link won't work, even if I copy the correct link.


Common dislikes about NGL app

- None identified



Have a Problem with NGL: anonymous q&a? Report Issue

Leave a comment:




Common NGL Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NGL app on iOS and Android devices. Solve all NGL app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. NGL iPhone Issues and Solutions

  2. NGL Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DeepMoji, developers of NGL.


100% Contact Match

Developer: NGL App

E-Mail: [email protected]

Website: Visit NGL Website



About this app

We utilize deep learning and rule-based character pattern-matching algorithms to filter out harmful language and bullying.  To ensure the safety of our users we use world class AI content moderation.  Ultimately we believe that anonymity only works when it's safe! 



Solve Problems with Similar Apps: