Contact Oops Support

by Ashley2535

As soon as I downloaded the app I immediately had fraudulent charges directly from my bank acc the same day I logged into my “oops” acc.. I then immediately deleted the app but thought It was weird in the first place that they were able to connect w my bank so easily w no verification from my bank. I learned my lesson to not trust third party banking apps especially since almost every bank has an app for this purpose. I would 100% recommend everyone to chose a safer option to track their payments etc. they are taking advantage of young adults that want to keep track of their finances.

by Abbyjmc

This app is definitely fun at first, but there really is no “Help” support for it. When you need any help with the app, it redirect you to text an iOS phone number, which is sort of odd. I was getting consistent responses. The first day I texted the number when I noticed they randomly removed one of the features that made me download the app (the weekly vibes feature) I received responses (from someone who definitely was a real person — the help texts were very casual, almost like they came from the creator of the app?), but since then I followed up several times about that issue over the course of many days and received absolutely no response at all even though my messages showed as delivered. Really disappointed as this App had a lot of potential. I’m going to hold out hope that they can get their act together and respond to help requests in a timely fashion while also stop messing with features because this app was a really fun way to stay on my expenses along with friends, but I’m really disappointed.

by Player Lava Pants

I recently downloaded this after watching the developer on NBC. But you can’t use it without sharing your contacts apparently which I’d rather not do. I’m not splitting bills with people on the regular so I don’t need this feature, but you can’t move on without sharing contacts. I suspect it’s a marketing tactic, but maybe utilize other forms of marketing that doesn’t require potential users to give you access to other peoples data. I’ll keep looking to see if this feature is changed.