Contact Purple Diary Support
Company Name: Luka Katsadze
About: Document your life, your way with Purple Diary. Write, add photos, customize,
track mood for each day, and lock it with a password.
Purple Diary Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Purple Diary Journal with Lock Website
Privacy Policy: https://purplediary.app/privacy
Developer: Color Hub
Privacy & Terms:
4 Most reported problems 😔💔
App crashes on Windows 11 after loading screen. Works perfect on my Smartphone. I just subscribed to Lifetime upgrade. What can I do to resolve this issue? Thank you
I updated the app and lost all of my journal entries
by SadMuse
I really liked this app and was super excited to see the features of the new update, but when I logged in, I didn't see any of my journal entries and now I'm disheartened. I had such great things written out and now it's lost... I don't know how to get it back either. What happened to all of my entries?
Update to developers response:
Unfourtunally, your response is not only very late, but unhelpful. The only thing that I used on this app was a passcode to get into my dairy. Meaning, I don't believe I made an "account" on this app. I never sent information to whatever backup system you have for this app because I personally don't trust anything that can be hacked and used against me. Which has happened in the past and, I'm sure you would understand this, I still get spam and hackers calling and texting my phone religiously. So forgive me for not finding your response to my problem helpful or relevent. I won't be downloading this app again, which isn't against you or your app, and I'll have everything in a physical form for now on. You do not have to respond to this review, though I appreciate you taking the time to respond to my first review regardless. Thank you.
so far so good!
by Coyotetooth
The Calendar will not seem to move to the next day and allow me to make an entry. When I've made an entry on a previous day.
I can click on entries and go back to calendar and it will move to the day I click on.
It's no big deal. just a side note.
I like the simplicity of it I just want to jot down my day's highlights
Nice alternative
by Popcorn Fan
Looking for an alternative for Day One, on which I experienced ongoing technical issues. This is a nice alternative. The interface is spare, which I find more appealing. And it has all the tools I need for daily journaling. A good find.
Have a Problem with Purple Diary: Journal & Lock? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Purple Diary: Journal & Lock to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Purple Diary: Journal & Lock customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Purple Diary: Journal & Lock.
