Steamboat Resort Reviews

We have lived here for 19 years and moved here from SV ID, where we lived for 25 years and before that Mammoth and Mt Hood respectively. Suffice to say we are long time skiers.
We delighted in the (for us) first time printed grooming reports. Had not experienced those before. In SV there was
a
“White Board”
At the top of the mountain with a groomed list, and that worked well, too. You should consider this “board” at the bottom and in several locations, as we(2) plus many others we have spoken with are unable to access your APP on a regular basis. I know this technology is, at our age, our second language, but WE are the ones with $ to spend here! PLEASE LISTEN TO OUR COMPLAINT! You are successful in turning away your clients who can actually afford to be here. This town has grown beyond imagination in our time here, and leaving is a consideration for us! TATER

The new app is not intuitive. It does not have the snow report, which was excellent! The “trail map“ is absolutely useless with terrible graphics and no labels on trails. The weather conditions reported do not separate summit conditions from mid mountain or base area—there is only one value each for wind speed and temperature for the entire mountain, with no indication of where it was taken. Do you think we are really that dumb that we do not want to see conditions across the mountain? Thanks Alterra for so much LESS! I am deleting SteamboatResort. It is only good for helping the ski resort sell stuff…and it does not appear to be very good even at this. How much money did steamboat ski resort save by discontinuing the previous user-friendly app and replacing it with a generic, boiler plate waste of space on peoples’ home screens?

Thank you so much for adding in open and grooming maps, easy access to base/mid/summit weather, and other improvements! SteamboatResort is much better now. Only other improvement that would be nice is webcam thumbnails to be current when going to view them - often a quick look is better than starting a cam feed.

Sooo not helpful. Visuals poor for trying to see things quickly while on the mountain; nothing links with anything else anymore (used to be able to tap run names from the status list and see the run highlighted on the map, for instance); too many steps to get to basic information; no more complete weather forecast; can’t see base, mid and summit conditions at one glance but have to switch screens; map contrast is poor for quick assessment. Also, what happened to all the webcams?? (And if you’re ever going to get those back, having one on each lift line would be more than helpful.) This is useless for actual mountain activities. Was hoping to keep the old app after trying this but no such luck - unsupported.

Old app had all info available on a colorful dashboard page which was very convenient. SteamboatResort has the same info on multiple tabs (ex weather)but different levels of detail on each tab. So I have to remember which tab shows the most complete. Often need to look back and forth at both tabs. What I miss the most is old app would allow you to tap a trail name and it’s location would display on a visual map. Every year, there are a few new trails or ones you’ve forgotten, so his was a great feature. I ski with 10-20 friends regularly. Everyone hates the new app. Wish you’d return to old version.

Big step down from previous app. I would rate it zero stars if i could. Whats with the map on the opening page? Takes up half the page and is useless. The old app had a nice summary in top left corner of new snow, mid Mtn temp and summit temp. Thats gone. When i open SteamboatResort the weather widget always says “info not available”. So you have to drill down to get a temperature at the mountain but doesnt say where from. The snow forecasted for the next 24 hrs is more prominent than what fell last 24hrs. Why? I want to know conditions now not in the future. What corporate tool approved this and thought it was a good idea? Makes no sense. You just lost people from using it.

As someone that used SteamboatResort to know what was happening around the mountain day to day the change is unnecessary. Why did you change it into an interactive app when it needs to be an information sharing app that has an easy trail map or lift status. The icon to immediately call ski patrol was taken off and that’s just dumb. It’s just a bummer that designers need jobs or marketing teams need jobs so they ruin things that worked before for no good reason other than just needing a job. Horrible app now. wish there was zero stars

Not user friendly or intuitive at all. You have to sign in to see the mountain/trail map. The map won’t turn to landscape…..which would make it easier to see/use. I hope the developers of SteamboatResort actually read these comments and feedback and make improvements so people can/will use it. I mean, if you’re on the mountain, you want a simple app that’s easy to navigate. Currently, SteamboatResort is not user friendly, it’s not easy to navigate, and not intuitive. It’s similar to the steamboat website…..navigationally inarticulate. Please make updates!! Thanks!

The old app had the weather details for the summit and mid mountain so you knew if there was an inversion layer and how to dress for the upper mountain.

Now, only a single temp when the current temps can vary by 10-20 deg from base to summit - either way!

Also - links to things like trail status and lift status don’t link where they should. If I tap on trail status, don’t take me to the lift status.

New version is a disappointment. Old trail map with grooming report was very useful and allowed quick review of open terrain & lifts, now need to scroll through every run on the open terrain lifts to see status.

Also loss of snow forecast from Opensnow’s Joel Gratz is a big disappointment. Hopefully they can get his forecast re-incorporated into SteamboatResort with an update soon, otherwise SteamboatResort loses the most important features for me.

New features like tracking and dining reservations are neat, but overall limits what I use SteamboatResort for. One star.

Very disappointed with the new app. Old app had multiple temperatures to determine whether or not there was an inversion. No grooming report or easy map to see conditions and open trails in one place. Have to sign in to track ski runs. Cameras often don’t work when viewing via SteamboatResort (but do if I view them on the web). Overall don’t really think much thought went in to SteamboatResort for the skier. Seems like SteamboatResort is focused on tracking and such for marketing purposes by steamboat.

SteamboatResort does not work. The weather, lift status, and current conditions are set to “no data currently available” majority of the time. The forecast has been set to 6” in the next 24 hours for the last 3+ days and the last 24 hour measurement has not been reported. Ski patrol’s phone number is listed 3 times on the same page.

These app developers need to work on this and get it going if Steamboat expects people to use it.

On the old app you could see the temperature and wind speed for the summit, mid mountain, and the base in one glance. After searching the new app it appears that I am only offered one reading and I’m not told where that reading is from. I am very disappointed in this new app. There was no need to change anything.

It seems clearly obvious to all of us users what a downgrade this new app is. How can the developers not know that too? We can only hope someone notices these comments and makes improvements. As everyone else has noted, the map is now worthless whereas before was super helpful. Also the weather info is a big step backwards…before it separated numbers for base, mid mountain and summit and now it doesn’t. Please make some major improvements!

The old version of SteamboatResort was better. The map is particularly a disappointment. The trail map is not labeled, and it appears the grooming report is no longer present. Hopefully you will bring that back.

Generally the fonts are also not s clear and SteamboatResort is crowded with adds.

Just a disappointment overall to see this fall short when you are making so many investments

This site is so NOT an improvement over the last one. In fact, it’s incredibly cumbersome to use. The weather info is incredibly shallow and not too helpful. The functionality is so poor: it’s not intuitive at all; doesn’t seem to adapt to landscape; and even more incredibly it’s not developed for an iPad!! How can you not offer that with the new app?? I can’t believe anybody in web design that reviewed SteamboatResort can be happy with it.

The previous app was mediocre at best. This new app is beyond bad. Whoever designed and wrote SteamboatResort should forfeit payment. This is perhaps the worst resort app in the country. Information is hard to find or doesn’t exist. Web cams cannot be expanded to actually see anything. You have to step through menus to find anything. Health and safety information not is readily available which is apparently what the resort wants. Horrible. it would get zero stars if available.

I don’t want to make an account just to access the trail map. And if you’re going to force me to make an account, don’t automatically log me out every few days. I don’t need another social media platform, nobody does. SteamboatResort is so clunky, slow, and difficult to navigate. At least give the option to use the much better older app until the problems with this one are fixed.

The new version of SteamboatResort is just terrible. The old version was actually very good, I don’t know why they felt like they had to “fix” it. But it may have something to do with the fact that they mostly want to point you to where you can spend money. Useful things like the trail map are difficult to use. Since this is a free app and there is really no alternative, I guess we’re stuck with it.

Used to be able to click on map and view the groomer/open trails highlighted. And could easily get to daily snow from clicking on weather. PLEASE add back to main screen/make more accessible. Legit the only two things I use.

Seems less than the old app. Old version had a great open trails map and was easer to navigate around. It looks like they didn’t do a lot of user testing before releasing this.

The trail map is not labeled, so you can’t find out which trails are open and/or groomed. Old app had this feature.

Made the mistake of downloading new app.
Very difficult to figure out. Your app is never up to date.

How do you see the open trails? Old app was so much better!!!

The old app was better.

Are you kidding me? The map has no trail names, no way to see what trails are open, closed, groomed. What a mistake to download your new app, the old one was so much better. If you are using the old one, stick with it until they fix this junk.

This new app is so aweful compared to the older version! Especially the trail and grooming map! The most valuable part of SteamboatResort a complete disaster! I wish I never deleted the old version.

This latest version makes it hard to locate info about current conditions (weather, lift status, etc). It’s focused on steering the user toward restaurant reservations and event tickets—in other words, it’s dedicated to capturing more sales rather than assisting the guest.