Contact Cruise Support
Company Name: Cruise LLC
About: You’ll need an invite code to create a Cruise account and start
riding.
Cruise is a driverless ride service currently available in San
Francisco.
Cruise Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cruise LLC
Verified email ✔✔
E-Mail: rider-support@getcruise.com
Website: 🌍 Visit Cruise Website
Privacy Policy: https://www.getcruise.com/privacy/
Developer: Cruise, LLC
3 Most reported problems 😔💔
NOT WORTH IT
by Trench46
I live in Austin and these cars are so stupid. They’re constantly getting confused and stuck in the middle of the road. They hold up traffic and I’ve seen them almost cause countless accidents. I don’t feel safe crossing the streets when they’re driving. PLEASE TAKE AWAY THE SELF DRIVING CARS.
AI doesn’t have them same judgement and self awareness that a person does. They are bad drivers!!
Dangerous - Almost Caused Accident
by Zach W.
I was driving (a distance, fortunately) behind a Cruise vehicle, when all of the sudden it fully slammed on its brakes, and put it's hazards on. There was NO object in front of it: not a car, a person, or an animal. It soon after continued to drive, but only after I had to slam on my own brakes, and after leaving myself and my passengers very shaken up.
Not to mention, I’ve routinely seen these things stopped in the VERY middle of the road with hazards on, rather than simply pulling to the side.
These automated cars should absolutely not be on the road.
Almost run over
by Thadopestdope
The car doesnt slow down or stop on a right turn. I was crossing the street and almost run over. Had to jump out of the way. Maybe it wouldve stopped but its very concerning.
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