Contact MyTelkom App Support
Company Name: Telkom SA SOC Ltd
About: Possible begins here!
Welcome to the newly revamped MyTelkom App!
It begins
with trying something new. Something different.
MyTelkom App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Telkom SA SOC Ltd
50% Contact Match
Developer: TELKOM SA SOC LTD
E-Mail: groener@telkom.co.za
Website: 🌍 Visit TelkomSmart Website
58.82% Contact Match
Developer: Telkomsel
E-Mail: appstore@telkomsel.co.id
Website: 🌍 Visit MyTelkomsel Basic Website
66.67% Contact Match
Developer: Telkomcel Timor Leste
E-Mail: telintelkomcel@gmail.com
Website: 🌍 Visit MyTelkomcel Website
3 Most reported problems 😔💔
Slow
by SandaKD
It’s quite slow for logging in. I can go the whole day waiting for it to finish “processing” my log in information.
Useless!!!
by Cat Lady Of 3
Absolutely useless!!! Registered and that’s it - does not want to log me in. “Oops! Something went wrong! It’s not you, it’s us……”. Since yesterday, but Telkom insists I use it to pay.
No tablet or iPad support for OTP actions
by P1xi3
Looks good and easy to navigate BUT
All actions require a SMS OTP and tablets/iPads cannot receive SMS messages.
The app needs a secondary verification method.
I’m trying to “donate” data from one number to another and the helpful solution was to take the sim out and put it in another device that can receive SMS.
Have a Problem with MyTelkom App? Report Issue
Why should I report an Issue with MyTelkom App?
- Pulling issues faced by users like you is a good way to draw attention of MyTelkom App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyTelkom App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyTelkom App.
