Company Name: Road ID Inc.
About: With Real Time Location Sharing and Accident Sensing, your loved ones are with
you - every step of the way. It's perfect for runners, cyclists, hikers,
walkers, skiers - basically anyone not glued to the couch.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Road ID Inc.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit ROAD iD Website
Privacy Policy: https://www.roadid.com/pages/ecrumbs-privacy
Developer: ROAD iD
https://www.roadid.com/pages/contact-us
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by Tristanarielle
This used to be a great app. I didn’t even mind when they announced that it would be a paid app going forward - I signed up and paid the $2.99+ tax for the month of January 2022, expecting that the app would actually work when I started it up. I get so many “unexpected activity ending” errors now - so while I am using the app and thinking that it’s actually tracking me, it’s doing literally nothing until I get home from my activity and try to notify my guardians. Then I get the “activity has ended unexpectedly” message or whatever it is and it hasn’t been tracking me at all. I just canceled the subscription. Why pay for something that literally doesn’t work. I am so frustrated but it will be easier (and free) to just shoot my guardians a group text when I leave for my activity instead. Ugh.
by Phoenix1295
What used to be a great app (2020 and prior version) was “upgraded” by removing a number of the most useful features. On top of that, now the developer wants you to pay to have less than what you used to get for free. Even some of the screenshots in the app description in the App Store don’t match the app. Canceling a stationary alert doesn’t have a nice large button, you have to navigate multiple small banner sized notifications to cancel the alert - try that with the phone fastened to your upper arm. You used to be able to set-up a custom message for you stationary alert sent to your followers, but that was removed also. We had a free Cadillac, now we have an expensive Pinto (look it up) and they took off the wheels.
by Idontremember29
I’ve been using Road ID for 5yrs or more, and I loved it. I have several of the ID bands and bracelets for myself and my kids. I had been using the app for the real time GPS tracking and SOS features when I went running or cycling. It would give my wife peace of mind that she was able to see my location when I was out solo, and she would get an alert with the SOS feature. I was extremely disappointed when switching to the new version only to find out it is no longer free. I deleted the app and will no longer be using it. It would probably be cheaper and easier to use Apple AirTag or something similar. I already use the FREE version of Strava to track my workouts and data.