Contact urpay Support
Published by Neoleap on 2023-12-13 About: urpay is a digital wallet that offers you a variety of financial services and
different payment methods that makes your life easier.
The wallet has many
capabilities such as local and international transfers and many other services.
How to Contact urpay Customer Service/Support
Listed below are our top recommendations on how to get in contact with urpay. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact urpay. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Neoleap
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Developer: neoleap
E-Mail: [email protected]
Website: Visit urpay Website
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Developer: Digital Tech Ideas
E-Mail: [email protected]
Website: Visit Digital Tech Ideas Website
Reported Issues: 25 Comments
By JUBER KHAN
1 month agoThe Wallet Is In Active. Please Contact The Costumer Service To Activate Your Wallet
By ABDUL HAMEED MIR AHMED
10 months agoSir I send money locel bank account at 8 June 2023 but not depset account
By ABDUL HAMEED MIR AHMED
10 months agoSir I send money locel bank account at 8 June 2023 but not depset
By Razin Omer Ahammed
1 year agoDear sir, I , Razin Omer Ahammed is facing an issue relating usage of urpay. I am able to send local transaction like sending from urpay wallet to alrajhi bank account and vice versa.. But the issue is that , when I contact your customer service they say an account does not exist under my iqama number.. But I am able to use, getting otp and all, but due to this not confident to send international transaction. Even my details are verified except personal one as it is not getting verified after filling also. I think this issue exist because one of your customer agent deleted my account from server, but accessible by me. Pls solve this problem as soon as possible. Attaching my iqama no. and mobile number. IQAMA NO. - 2539872271 MOBILE NO. 0548625966
By MOHAMMED ABDUL QADEER ABDUL MOHAMMED ABDUL QADEER
1 year agosent money through ur pay on 3rd of February 2023, still not credited to my account, customer care is asking for father grandfather and date of birth. still no one knows about when my money will be credited? very excellent customer, they never care, I have reported to SAMA
By Stella Mae Bacar
1 year agoI am not receiving any OTP in my stc simcard once I confirmed the amount for international transfer. My simcard is active. And I received OTP after I added money from my bank account to urpay.
By Ashfaq Ahmed Mushtaq
1 year agoi sent my money 16 June reference no 54729724 amount 10,000 PR. but my friend not received the money from last six month i called customer service 30 times but they didn't solve the issue. your customer service agents only talking not helping the customers. my mobile no +966501301203. please try to solve this issue. thanks
By Asad Hussain
1 year agoI transfer money at 21/11/2022 but still my money did not transfer money in bank account 5 to 6 time call me on your costumer care center but my amount still pending.
By Altaf Hussain Khan
1 year agoI transfer money from my SNB to my ur pay account on 24th August at 10:00 p.m time, but still not credit my ur pay account while my SNB quick pay has been debited.I call several times to ur pay customer care center, they just told me about complaint lodging but taking no action and then next day i again facing the same problems, not credit my ur pay account.This is very bad and poor customer services of ur pay team, which is not acceptable.I provided all the details even through email too but my money is still pending. So its requested here to credit my account please. Regards, Altaf 0576743019
By Altaf Hussain Khan
1 year agoI transfer money from my SNB to my ur pay account on 24th August at 10:00 p.m time, but still not credit my ur pay account while my SNB quick pay has been debited.I call several times to ur pay customer care center, they just told me about complaint lodging but taking no action and then next day i again facing the same problems, not credit my ur pay account.This is very bad and poor customer services of ur pay team, which is not acceptable.I provided all the details even through email too but my money is still pending. So its requested here to credit my account please. Regards, Altaf 0576743019
By BIJU Simon
1 year agoStill not credit my money in ur pay account.. today morning transfer amount from SABB account.so kindly process the issues.
By BIJU Simon
1 year agoStill not credit my money in ur pay account.. today morning transfer amount from SABB account.so kindly process the issues.
By BIJU Simon
1 year agoI transfer money from SABB to ur pay since morning. But still not received until now.
By BIJU Simon
1 year agoStill not credit my money in ur pay account..
By Firoz Baig
1 year agoI had send money on dated 03/08/2022 still it's showing "Processing" ref no 87369504 money gram reference number 35734503 Regarding this issue I had complaint,,but still no one contact with me to solve my problem
By Firoz Baig
1 year agoI had send money on dated 03/08/2022 still it's showing "Processing" ref no 87369504 money gram reference number 35734503 Regarding this issue I had complaint,,but still no one contact with me to solve my problem
By Romeo J Thonakkara
1 year agoI sent money on July 23, 2022 but till now didn't deposit in the account.
By Riza Madrid
1 year agoI deposited/add money thru urpay from my al rajhi account and didnt add up to my urpay account but it was deducted on my bank account i need the money asap please help thanks 0500332794,
By Saqib shafique
1 year agoDear urpay team please help me.my money is not not received in my urpay wallit. I transfer money yeaterday from my snb account to urpay account .I already registered my complain to urpay helpline 30 hours passed but until did not get money in my urpay wallit. help me to get my money as soon as possible in ur pay wallit. Thank you contact no 0539425476 Email: chsaqibshafique@redacted
By muhammad aslam
1 year agourpay wallet activation problem
By Mohammed Abdul Wadud
1 year agoI sent money on June 05, 2022 but till now didn't deposit in the account.
By Mahama Adama
1 year agoI transferred money from sabb to urpay since morning until now it hasn't come
By علي بن منيع
No one cares!!!
I faced many issues from holding my money without any right to not receiving the digital products. DO NOT BUY DIGITAL CARDS!! I bought SAWA card three days ago and haven’t received it yet! I contacted every single one I could, nothing works. They said go talked to Onecard, who is onecard? You sold that to me, not them! You should talk to them and be sorry for every second passed while working on that. With Al Rajhi, you have to FIGHT to get your rights no matter who you are. By the way, the issue still on. SHAME
By gjkdhhgfcsr
Very bad service
I have transfer but from last 10 days no response customer service no one respond chat not working it is totally fake
By The Curser
No advantage
Same as any other previous payment app. Nothing attractive here.
Have a Problem with urpay? Report Issue
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Why should I report an Issue with urpay?
- Pulling issues faced by users like you is a good way to draw attention of urpay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a urpay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using urpay.
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