Contact Penguin Random House Audio

Contact Penguin Random House Audio Support


Company Name:

About: Listen to full-length audiobooks from the Penguin Random House Audio catalog,
including thousands of adult, children’s, and young adult titles. Book
reviewers, booksellers, librarians, and other publishing industry professionals
can create an account to download audiobooks for review or promotion.


 
  2024-11-25

Penguin Random House Audio Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: audioappsupport@penguinrandomhouse.com

Website: 🌍 Visit Penguin Random House Audio Website

Privacy Policy: https://www.penguinrandomhouse.com/privacy/

Developer: Penguin Random House LLC








3 Most reported problems 😔💔

3.0 out of 5

Be so forreal

2024-07-25

by Chaemgyy

This app is horrid. I love being able to listen to the audiobooks, but the app literally makes me want to rip my hair out. It is slow and glitchy and there have been several times it's accidentally started my audiobook over because it lags. It also constantly logs me out and makes me go through h*ll to get back in. Currently can't get into my account which is why I'm writing this review.

Can’t enter confirmation code.

2024-06-24

by Rbt. S.

I’m trying to set up an account. However, I can’t enter the confirmation code I’m sent because the button to do so is under the pop up number keyboard. Can you fix this?

Playback issue

2023-07-31

by Nottobrite

Love their audiobooks, well produced with some of the best narrators yet the app has one issue that really annoys me. When I stop listening for a while (even just 20 minutes) then restart the app the book goes back about 5 minutes. This usually doesn’t happen if I bookmark but otherwise I either have to relisten to about 5 minutes or try and FF to where I stopped. Otherwise the app is fine.


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