Contact Red Robin Ordering Support
Published by Red Robin International Inc. on 2023-12-12 About: Red Robin Gourmet Burgers, Steak Fries, Wings, Monster Milkshakes, and more are
just a few taps away. With easy customization features and Red Robin Royalty®
rewards, everything you love about the Yummm® expert is in the palm of your
hand.
How to Contact Red Robin Ordering Customer Service/Support
Listed below are our top recommendations on how to get in contact with Red Robin Ordering. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Red Robin Ordering. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Red Robin International Inc.
66.67% Contact Match
Developer: Red Robin International, Inc.
E-Mail: [email protected]
Website: Visit Red Robin Ordering Website
Reported Issues: 4 Comments
By Raymond Rocke
1 year agoHello, I have submitted four(4) emails to guest tech support for technical issues and I am still unable to open the email responses. The last three(3) promotional Red Robin Loyalty emails appear with a "error loading page" including the responses from Guest Support. I also downloaded the App and when prompted to change my password which has not changed, the link sent to my email shows the same error code. I am resubmitting the screenshot. My email is rarocke@redacted and and also unable to Login to my account. When I try to contact Red Robin "Contact Us" Form, it says my email is invalid. There seems to be a series of technical glitches and suddenly unable to access my Loyalty Member account. Hope this can be resolved as the Contact Us menu keeps indicating error code even when information is completed. Please forwarded to the appropriate department as the existing process is not working properly. Regards, Raymond 604-761-2758
By Value_Arb
Terrible app
Worst restaurant app I’ve ever used. Forced me to login with my web password, which I didn’t have. Password reset sends you to a website that’s not at the RedRobin domain so safari generated password isn’t saved in keychain to use in the app. So you get to do that twice. Once logged in my nearby Red Robin is listed, but only with a phone number. No online order button even though they take togo orders. No problem, I’ll just call in but I need a menu. No menu available for a call in only location. So I pick a different location that has a online orders button. I walk around asking my kids to give me their orders and entering a fuse order I can read off on the phone. Now to call them but wait, once I start an order there is no way to switch locations. Finally I just Google it and when I cell I get a robotic order taker. I start reading off my order but she doesn’t know what a Rookie Magic is or let me customize anything. She offers to switch me to a real person and I gladly accept. I get transferred back into their call tree asking me what I want. Where is my order now? I don’t know, I just hang up and go to Chilis. What ever happened to Red Robin? Does the C suite no longer care about service at all?
By renthead824
Terrible Allergen Feature
It won’t let me order a mix of gluten free and non gluten free options. I either set it to order all gluten free or I set it for all non-allergen. It might be of interest to the makers of the app that often times all family members don’t share one allergy across the board. I have no interest in eating gluten free options, but I have a relative that is celiac and must eat this way or end up in the hospital. Maybe fix your allergy notification options as your current system is awful and makes this app completely useless to us.
By JasonL399
20% Built-in Tip!? Smh
This app is sooo long overdue. But such a let down. I have no idea why it is rated so well as it has as many navigation issues as the website. Menus aren’t complete or consistent across locations (and it’s extensive and not just “supply issues”). And to top it off, our order came with a 20% built-in tip that we couldn’t override. I usually tip on takeout, but tips are based on good service…20% required tip for takeout service is ridiculous!!! Pay your people more and up the menu prices, don’t put in mandatory tipping.
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