Dash Cam Status

Last Updated on 2024-11-25 by 翠珠马

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Common Dash Cam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dash Cam app on iOS and Android devices. Solve all Dash Cam app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dash Cam iPhone Issues and Solutions

Dash Cam iOS app crashes, not working, errors
Dash Cam iOS app network issues
Dash Cam on iOS has black/white screen

Dash Cam Android App Issues and Solutions

Dash Cam has errors/crashing/not working
Dash Cam server network connectivity issues
Dash Cam has black screen

Dash Cam iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dash Cam app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dash Cam app crashes or not working on Iphone (iOS):

Close and restart the Dash Cam app on iPhone
Update Dash Cam app to the Latest Version for iOS
Uninstall and reinstall Dash Cam iPhone app
Update your iPhone to the latest iOS version

Fix Dash Cam on iPhone unable to connect to server/internet connection issues::

To resolve Dash Cam network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dash Cam black/white screen (blank screen) on iPhone:

Follow the Dash Cam iOS app troubleshooting guide Here →

Dash Cam Android App Issues and Solutions

Fix Dash Cam not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dash Cam app issues:

Force Stop the Dash Cam App
1. On android, goto "Settings" » click Dash Cam app. » click "Force Stop".

Update Dash Cam to the latest version on PlayStore

Clear Dash Cam App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dash Cam app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dash Cam.

Fix Dash Cam unable to contact server/ Dash Cam internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dash Cam » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dash Cam » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dash Cam on android.

Solve Dash Cam black/white screens issue on Android:

Follow the Dash Cam android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 翠珠马, developers of Dash Cam.