Contact ViaLynk EV Charging Support
Company Name: Green Action Studio
About: ViaLynk by Lynkwell is the fast, reliable, easy way to charge your electric
vehicle (EV). Find nearby stations, monitor your session, manage your account,
and more!
FIND NEARBY CHARGING STATIONS:
Use your device's location to find
nearby charging stations in your area in real-time.
ViaLynk EV Charging Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with ViaLynk EV Charging. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ViaLynk EV Charging. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: help@lynkwell.com
Website: 🌍 Visit ViaLynk EV Charging Website
Privacy Policy: https://app-privacy.solution.energy
Developer: Lynkwell
Read 3 Customer Service Reviews 😭😔💔
Not as easy as ChargePoint stations.
by 🌎PEACE♻
It is a bit of a hassle to:
1) open the app
2) plug in the car
3) find the station site
4) select the charging station
5) wait for the charge to begin
This all takes about 1-2 minutes if the app correctly located the station. The app just said I was almost a mile away from the station I used.
A ChargePoint station allows you to:
1) remotely connect your phone to unlock the charging station.
2) plug-in and charge the car.
The ChargePoint system takes about 10-15 seconds.
If I were installing stations at my business I would not use the Livingston Charge system unless they offer a remote connect option like ChargePoint. The Livingston system feels clunky, slow, and just leaves the user feeling a bit frustrated to have to go through all the steps.
I could give the system a few more stars, because it does do the job to charge the car. But in this day and age, these systems should be operating in a streamlined fashion to seamlessly connect with our phones.
The Livingston system just feels like a system being adopted by a second rate operator or something out of the Dilbert cartoon where more bureaucratic steps are put in place to slow down a process that should be so simple.
App Not Working - At All
by Sudoku Fan 68
The App was apparently updated recently- but the new version does not seem to be available in the App Store. I have deleted and reinstalled the app half a dozen times over the past few weeks. Every time I open it, I get the message that it needs to be updated. When I ignore that and keep moving forward, I get a message that the phone cannot connect to the internet - even when I’m at home and connected to my network (like now). I’d love to be able to get the app to work to expand my charging options - fingers crossed that they sort out the problem!!
Worst App Ever
by Eyebank
I have never in my life had a more exasperating experience with an app. It works about 35% of the time. The support people are wonderful. Except that they keep telling me that the problem is my fault. The app doesn’t work. I have filed more than 20 (tickets) complaints with them. Tonight I spent 3.5 hours trying to get my car to charge. They tell me now that it’s charging. But the app says it’s not. They charging stations are installed where I park my car. So I have no recourse. I would fire this company in a second. But I’m stuck with them. NEVER ado business with them!!!
Have a Problem with ViaLynk EV Charging? Report Issue
Why should I report an Issue with ViaLynk EV Charging?
- Pulling issues faced by users like you is a good way to draw attention of ViaLynk EV Charging to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ViaLynk EV Charging customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ViaLynk EV Charging.
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