Contact AmpUp Support
Company Name: NAD Grid Corp
About: EV CHARGING MADE EASY
If you own an EV, you know how frustrating it can
sometimes be to charge. AmpUp makes charging easy by enabling building and
property owners to provide charging for their residents, workers, or people just
passing by – seamlessly and hassle free.
AmpUp Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NAD Grid Corp
Verified email ✔✔
E-Mail: tech@ampup.io
Website: 🌍 Visit AmpUp Website
Privacy Policy: https://ampup.io/privacy/
Developer: ampUp
4 Most reported problems 😔💔
I need to order the $5.00 AmpUp Card. I filled in the order information. The credit card information needs to be update. The link to add another payment method does not allow me to enter a new credit card. I wanted to speak to someone, but AmpUp does not have a phone number for customer support. Please let me know how to update the credit card information on my AmpUp account. Thank You. Stan Marcinczyk Tunxis Community College Farmington, CT
Tech support asked for my password!
by GFraiser
One star because while on the phone with tech support because of a glitch preventing me from charging at any station, the tech asked me to text them my login credentials including password. This is completely unacceptable.
The app is ok when it’s not glitching. This particular issue prevented me from charging for 15 hours until I finally got ahold of tech support (they don’t seem to reply to the send a message feature). Tech support was nice enough when I finally reached them and followed up multiple times trying to help which was appreciated. But they need to be trained to not ask for passwords and apparently need better tools on their end to help customers.
Avoid at all costs
by Akshay3274
This review is based on my expedite with charging, I live near the HQ of AmpUp and was using their charger for charging tesla pricing and function was great until AmpUp started blocking these chargers in their HQ for public access with no notice. I tried contacting them from email and contact number but looks like they don’t have support in place to pickup call or respond. These chargers stay empty all the days! Was dependent on them. Just Make it clear if these chargers can be used by public or not instead of playing with customers.
Doesn’t Work
by MD182177
Tried to use a charging location with this company. It doesn’t work. Was on the phone for 15 minutes with service team. They couldn’t get it to work.
If you really need to charge your vehicle use another company as their technology won’t work when you need it to.
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