CollX app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
61.2%

Crashes
26.3%

Connection
4.6%

Login
4.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CollX Problems 😠👌🔥

- App incorrectly identified some cards.

- Signing in with Apple and Google gave a loading screen for 5 minutes.

- Unable to log in manually with any password.

- No email received when trying to sign up.

  35 Reported Issues: 😵🆘🛟🚨📢

Valerie Lundstrom
2022-08-09

Was working well with some crashing issues. But now I can't login. I use my email account. The screen says, if you have an account you will be asked for a password. Well if finds my account and there is no request for password, it just says this email already has an account. ??? No kidding, it's my account! Frustration with the crashing but this is even more frustrating.

Brady Robichaud
2022-08-04

When I take picture it shows up the wrong name and doesn’t even scan on some cards because of the app I am definitely giving this app and bad review for sure. The app developers don’t even care and just left it be for the past weeks.

Ronald Moore
2022-07-31

The app will not respond. It keeps showing Try again, Try again.

Brady Robichaud
2022-07-27

Doesn’t work tried everything

Joseph Wagner
2022-07-20

Add cards to collection by scan but does not update collection count or value unless close and reopen after restart phone.

Showing 31-35 of 35

Have a Problem with CollX: Sports Card Scanner? Report Issue




Common CollX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CollX app on iOS and Android devices. Solve all CollX app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. CollX iPhone Issues and Solutions

  2. CollX Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CollX LLC, developers of CollX.




About this app

In addition to being able to match most RAW cards, this app will also identify graded cards with barcodes, as well as parallel and reprint versions of cards. this app uses millions of historical auction prices to calculate a card’s average value.  this app (pronounced “collects”) answers the question every collector has: “What’s it worth? ” CollX lets you scan any baseball, football, basketball, hockey, soccer, or wrestling card and instantly identify it and get the average market value.  Best of all, you can follow other users, message them, trade, buy and sell. this app’s visual search technology instantly recognizes and matches against a database of 17+ million sports cards.  As your cards rise or fall in value, this app helps you track both individual card values and your overall portfolio value.  As you add cards to your collection, you’ll see your overall portfolio value grow.  You can also filter and sort your cards by a variety of criteria — value, date added, year, team, etc.  Once you’ve scanned your cards, add them to your collection and track your portfolio.  Search 17+ million cards in our database.  Follow other users by searching for them on CollX ’s universal search function and selecting the Users tab.  See what cards on this app are listed for sale right in search results.  Invite your friends to join and find out what their cards are worth!  Set conditions or grades on your cards and get more accurate prices.  After identifying the best match, you’ll immediately get the current average market price for the card.  Our deep-learning models were created by a team with 10+ years experience developing image recognition for everyone from The Home Depot to Tommy Hilfiger to SnipSnap.  And if you find a card you own, but don’t have it handy to scan, you can easily add it from any of the records in the this app database.  Create and keep track of your collection.