CollX app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
56.2%

Crashes
24.2%

Something else
9.8%

Connection
4.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CollX Problems 😠👌🔥

- App incorrectly identified some cards.

- Signing in with Apple and Google gave a loading screen for 5 minutes.

- Unable to log in manually with any password.

- No email received when trying to sign up.

  35 Reported Issues: 😵🆘🛟🚨📢

C
2024-10-30

app not working

Sifredo Itara
2024-05-30

My cards are not loading and the screen becomes frozen. Please assist. Thank you.

Donald Perry
2024-01-26

Went to download cards and never stopped uploading the 50 cards after 3 days

Omer Goodin
2024-01-22

Somehow i have made some sort of mistake and i am unable to get back into my account.

Douglas Bushing
2024-01-13

Will not recognize 80% of cards whats happening

Brandon Frey
2024-01-02

Yes it keeps saying unrecognized to almost every card I scan.

Dan Brown
2023-10-26

Scanned my cards but has been showing stock photos in my list! How can I sell if the cards are not accurate pics of card i scanned!

Rick Duvendack
2023-10-09

My collection dropped in value by over $7,000.00 today. Why?

Barry Simkins
2023-10-05

Hi yea evertine I to take a pic of a card it says card unrecognized

Jared Barber
2023-08-01

App is finding very few of the cards I'm scanning out of the 100s of cards I'm scanning iv found like 8

Lara Coutlee
2023-05-08

Scans card and says it’s a different card

Darian Motto
2023-05-03

I have a bunch of cards that aren’t in the app, you have the socks just not the card I have

Scott Krebs
2023-04-02

Hello the app stopped recognizing cards. I thought maybe it was my cards but I tried several that it recognized just days before . So I need to now scan the punch in data . Love the app but will be looking for something reliable unless this is a temporary issue Thanks

Rob Franklin
2023-04-01

Stopped scanning

Thomas "Will" Solomon
2023-03-31

This morning none it will not find any of the cards I scan. I scanned some that it found yesterday and it did not find them today. I removed the app and added it back and it did not help. ????

JCATGA
2023-03-30

I scan a card and it tells me it’s an unrecognisable card - over and over

Aaron
2023-03-29

I scan a card and it tells me it’s an unrecognizable card.

Greg Smith
2023-03-26

I always used the off phone icon. Scanned 6000 cards. Then it started over and I lost all the cards. Can it be recovered ?!!!

Gary
2023-01-26

My collection said it was about $18,000 and then the next day it said it was only like $7,000 how does it loose $11,000 ?

Gayle M
2023-01-26

I enter email, go to password screen, enter password, then it goes nowhere.

Dale Buike
2022-12-28

App will not record or upload when taking pictures. On samsung fold, cleared cache force stopped rebooted, uninstalled, still wont work.

Mr. Gonzales
2022-12-23

The app will take a picturre then it will crash

Randy Raincock
2022-11-29

I have been trying to use your app but it freezes up or crashes

Darren Key
2022-11-21

Auto scanner not working have to enter each card with shutter button. Why is this happening.

Joe
2022-11-08

The app will not respond. It keeps showing Try again, Try again

Troy B Wilson-Ripsom
2022-09-16

My catalog will not load. Has been failing since yesterday. Can load other parts but cannot view my own cards. Keep getting the Something wen wrong notice and told to try again but with no different results when I try again.

Alison DaBica
2022-09-13

Hey! It keeps asking me to login and ask for my password. I can’t into these app! Grrrr…

Mike Carl
2022-08-30

Keeps rerouting to log in page even after already excepting a scan and logging it but seems to be more problematic when it doesn't recognize a card and you manually take the time to find it and tell it that's the card and it freezes up or makes log in again....super frustrating especially after already logging in most of my ,7000 cards already and this app is continually getting worse and would have already stopped using your app had I not already invested months scanning everything...please help

Bob
2022-08-21

Can you enter an entire year baseball card set as opposed to doing one card at a time with the COLLX inventory Appl?

Bob
2022-08-21

Can you enter an entire year baseball card set as opposed to doing one card at a time with the COLLX inventory Appl?

Showing 1-30 of 35

Have a Problem with CollX: Sports Card Scanner? Report Issue




Common CollX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CollX app on iOS and Android devices. Solve all CollX app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. CollX iPhone Issues and Solutions

  2. CollX Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CollX LLC, developers of CollX.




About this app

In addition to being able to match most RAW cards, this app will also identify graded cards with barcodes, as well as parallel and reprint versions of cards. this app uses millions of historical auction prices to calculate a card’s average value.  this app (pronounced “collects”) answers the question every collector has: “What’s it worth? ” CollX lets you scan any baseball, football, basketball, hockey, soccer, or wrestling card and instantly identify it and get the average market value.  Best of all, you can follow other users, message them, trade, buy and sell. this app’s visual search technology instantly recognizes and matches against a database of 17+ million sports cards.  As your cards rise or fall in value, this app helps you track both individual card values and your overall portfolio value.  As you add cards to your collection, you’ll see your overall portfolio value grow.  You can also filter and sort your cards by a variety of criteria — value, date added, year, team, etc.  Once you’ve scanned your cards, add them to your collection and track your portfolio.  Search 17+ million cards in our database.  Follow other users by searching for them on CollX ’s universal search function and selecting the Users tab.  See what cards on this app are listed for sale right in search results.  Invite your friends to join and find out what their cards are worth!  Set conditions or grades on your cards and get more accurate prices.  After identifying the best match, you’ll immediately get the current average market price for the card.  Our deep-learning models were created by a team with 10+ years experience developing image recognition for everyone from The Home Depot to Tommy Hilfiger to SnipSnap.  And if you find a card you own, but don’t have it handy to scan, you can easily add it from any of the records in the this app database.  Create and keep track of your collection.