Lotto.com - Lottery Tickets Reviews

Lotto.com - Lottery Tickets Reviews

Published by on 2024-04-25

🏷️ About: WHY DOWNLOAD LOTTO? Take part in official lottery games such as Mega Millions, Powerball, and others in your state. Receive automated notifications when you win and receive prizes directly from the app.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
61.5%

😎👌🔥 Positive experience
23.1%

🙄💅🫥 Neutral
15.4%

~ from Justuseapp.com NLP analysis of 14,496 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- User-friendly interface

- Great customer service

- Informs you when you win

- Easy to play favorite numbers online

- No need to deposit money to play



Read 53 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Scratchcards seem sketchy

2023-11-26

They say it’s some special technology, which I believe BUT before they use that tech for the customer to scratch it online it seems like there is a human manually scratching it first and when asked multiple times they avoided the question and could/would not assure me that it’s not a human manually scratching it before it gets sent to customer. if they could just provide some transparency on the process that would be great but they won’t and if it’s a human scratching it first what kind of process do they have to make sure successful cards are still sent to customer

They removed the re-order feature and replaced it with a subscription

2024-02-20

Lottocom was fine, but it’s now extremely inconvenient if you want to play the same numbers as a previous order. Your only option for that is to sign up for a subscription to those numbers, which removes your control over whether you want to participate in each drawing.

I my want your money

2024-07-01

I have bought numerous times $50 scratch tickets and it taken them over 15 hrs to get me my tickets. They take your money immediately then gave all the excuses of why they aren’t sending your tickets out to you. I’ve complained to customer service that are very very hard to get ahold of to only receive auto generated emails. If it’s all technical why would it take 15 hrs to get a ticket you owed for immediately. I’ll be moving over to jackpot once I get my $50 ticket. Will never ever use this Mickey Mouse company ever again. I work hard for my money for them to hold onto it for 15 plus hours.

Scratch off tickets

2024-01-02

I try to buy one of the scratch off tickets as soon as I more funds available, it was over at the time of trying to purchase some scratch off ticket which was 100+ your $10 convenience fee comes out to $110. With my previous winnings of the previous scratcher was 150. Oh, here comes the best part I couldn’t even get out of where you would click check out.

Good at first, now won’t work

2024-08-26

I enjoyed Lottocom at first and made several purchases on it. All of a sudden, it’s unable to locate me (even though I’m sitting in the exact same spot on my couch where I made my previous purchases), which results in not being able to make purchases. Customer service was no help. It seems like this would be a relatively easy thing to check to see why their location services aren’t working for me, but apparently it’s a ton of red tape that just isn’t worth it for me. Jackpocket is an app that’s just a good, and I’ve had no issues with it…I recommend giving it a try.

Too much information

2024-08-31

I’ve been using this services for a long time, no problems, smooth sailing and even recommended it to my friends Then just recently, they also want me to provide my checking/ debit card information. I’ve been using my credit card for ALL transaction because it has fraud protection, instead of vendors having direct access to our checking information. So this gave me pause…

No Good

2024-05-06

I’m not a gambling person but been desperate lately so I’ve played multiple games on Lottocom- PAID $100’s of dollars - in hopes to win something & not only do they HOLD your money for processing - you’ll never win! AND I’m having this problem where every-time I buy a ticket I have to delete Lottocom and reinstall it again because the screen goes all white on their end & that’s annoying.

Location services incorrect

2024-04-20

Lottocom strongly lacks the technology to precisely track your location, even when all permissions have been given. Even with the help of customer service, they were unable to prove that I was in Colorado, therefore, I was unable to purchase any tickets. Very frustrating.

Great idea horrible layout

2023-08-17

How are you going to design an app that doesn’t use one of the top two MasterCard issuers in the world such as Apple Card and Capital One.

Terrible App Terrible Service

2023-09-18

Verification process is terrible.

After I uploaded my info to them it took much longer than any app to verify.

They’re clearly understaffed and probably going bankrupted soon. STAY AWAY!

Terrible company terrible service!!

Location services don’t work

2023-10-19

Every time I try to buy a ticket it can’t locate me. Lottocom is a piece of crap and waste of time

Verification process is horrible

2023-11-20

It allowed me to play twice and the location verification process can no longer verify where I am

Doesn’t work

2023-12-21

Makes you put your card info and than doesn’t work. Now I feel like I have to watch my card for fraud.

Beware of this Appp

2024-01-22

After using Lottocom once or twice my debit card that was attached to Lottocom was compromised & charges from Apple & others started appearing on my account…. Check your account after every use…. Something is definitely “fishy “ here !!

Didn’t get my winnings

2024-02-23

It was ok at first takes a while to show winning numbers. Not only that but the last ticket I won they didn’t send me my winnings. The first email I sent I received a generic message but it didn’t answer my question as to where was my money so I sent a second email and they never responded.

Terrible website

2024-11-24

They told me to change password but can’t find out how. Then when I try to contact them, I just get a message that says oops, something went wrong. Yes, I know something went wrong. I wasted my time on your website. No wonder it only has 3 stars.

Doesn’t work for me

2024-12-25

After trying to get Lottocom to work for days I’m just giving up. Can’t verify location and I’ve checked my network, tried using cellular service instead, enabled location on Lottocom and my phone, and tried multiple cards.

Big win and no money?

2025-01-26

I won a couple of times but it was only like $10-$20-$11 so far and maybe like a couple of hours later I will receive my money. But I recently won $1500 and 3 days has passed and still see no money in my account. Yeah of course they not going to give me that..ha ok…yeah I’m getting off Lottocom.

Wouldn’t take payment

2025-07-02

Everytime I tried to put in a card, it would say unsuccessful. Tried with multiple cards and the same message. Not worth the hassle and ended up going to the store to purchase. Hope I don’t see credit card fraud in my transactions now.

Don’t buy scratch offs

2024-04-25

Do not buy scratch offs on Lottocom you will never win, not sure how it works once you purchase a scratch off if a random convenient store pulls it but I feel like they scan it to see if it’s a win or loss and sell it to you, I literally spent hundreds and never win only made exactly what I paid on one and lost all other purchases. It’s not worth it trust me this is only good for buying lotto tickets.

It’s okay but could be better

2024-10-17

A little bummed there’s not really an option to scratch the ticket like you normally would. It zooms in too much on the ticket and it has this auto scratch feature so it’s less satisfying to those who enjoy the scratching part. Also, there support isn’t the most helpful, I’ll start by saying it was my fault I mistakenly typed in my backing account number in both fields for the payout instead of the routing number but refusing to even help with anything was a little dissatisfying. I sent them proof and they figured out what happened but couldn’t stop/cxl the transaction? Also, comparing this to Jackpocket, lotto has a much higher wait time, it doesn’t let you fund your account in case you want to split payments between cards. If you use your winnings on lotto to purchase another ticket, you still have to pay a convenience fee where on Jackpocket you don’t. Overall Jackpocket is a much better app for playing.

$4 Convenience fee for no convenience

2025-08-23

What is the point of paying a convenience fee if the product can’t be delivered right away. Trying to buy a lotto ticket online so I didn’t have to go to the store and I have to wait for it since it’s not in the correct time window.

Misleading and kind of pointless

2024-08-26

I bought my first scratch ticket over 12 hours ago and am still waiting for it to process. The whole point of an app is convenience is it not? I would rather just go to a gas station at this point instead of having to beg their awful bot chat help system to just process my order. Very frustrating.

Needs more work

2024-03-20

Playing the numbers seem fair and good but I think they’re scamming on those scratch off tickets. We wouldn’t know otherwise if they’re sending an already non winning ticket to customers and keeping the winner tickets. Especially after getting multiple non winning tickets, some purchased in a row.

We have problems with login password!!!

2025-12-20

I have change my password multiple times because it’s not being recognized after log out

The app worked for me!

2026-02-10

But I’m also 95% sure the lottery is a scam and a tax on the poor and every number is calculated by governments so no one wins it. Just google McDonald’s monopoly game controversy. It’s a wild story. I play once a year anyway, because of that 5% and “Hey, you never know!” I’m also terrible at math so…

Keeps freezing

2025-11-04

It keeps freezing when I try to put my numbers in.
They should improve it like the other app

So far I like it

2024-08-31

Shows the tickets ordered. Gave me a second chance refund. 5 + power play. Says everyone deserves to win. Could of just taken the money but used it to buy 5 tickets more + powerplay. Seems better than Jpocket or other competitors. Few more improvements to Lottocom and it can be #1. But I’m not an expert on app development. So cheers that I win and others too.

Easy to use but it doesn’t always open

2024-04-04

I have been playing for months. It’s easy to replay you custom numbers, track winnings, use quick picks, transfer winnings or use the winnings against the next play however Lottocom has some issues after a play to open. Like a previous review, when opening Lottocom all I get is a white screen. It has taken hours to get in or I have uninstalled to reinstall Lottocom . I did check to see if there was an update that I needed to download but there wasn’t.

Lotto

2024-07-08

I love Lottocom , it makes it easier to play. Only downside is that I tried to play while I was in the car in Connecticut, but it wouldn’t let me because I live in New York. It said it couldn’t verify my location.
I wish they could fix that part of Lottocom .

This app is great

2024-09-26

Not having to stop at the store on the way home for my cash 5 tickets has been so nice since I started using Lottocom. I get my tickets sent to my email and check right after the draw for the winning numbers. Very cool app I’m excited to see what else it can do

Lotto good not great yet

2024-06-07

please find a way to reset passwords my account is locked out and resetting passwords is a hassle i’ve asked over 7 times still not able to get in my account it shouldn’t be this hard to reset a password jackpocket would never.

Love this!

2024-05-31

Super convenient (with a fee) and won several times. The scratch tickets sell out quickly and you can only play $20 games. Also it would be nice to have some $10 games on there as well. Haven’t ran into any issues with Lottocom .

Easy way to play the Lottery!

2024-05-31

Playing on the lotto app is quick and easy. Just make sure your location services is enabled on your phone. No more going to the store!

Mike

2024-05-31

Some times luck or is just faith in something bigger can make life change in instant I would change not only mine my surroundings need a change that’s what I would do if I won this never play much always waiting for the right time to play an I have a good feeling about Texas lotto much love to who have a read this.

Properchy

2024-09-26

I’d like a reputation to win this is my dream. As all umschattetes inside I’d like to find warmth in this large big deserted worldes . I’d like to be powerful and strong and win hoping that this isn’t an Barriers are topping as a sobagtages as can be. I have my own goals and own plans of ulitimium my own environment and training my own sullivant training of a trainee. Surely I hope I’m not affiliated and that I’ll go to heaven

Love this app!!

2024-09-21

Super convenient and easy to use Lottocom .
It saves me time by not having to stop at the store everyday to get my lottery tickets. If you're looking for a convenient app that will make your life easier to get your lottery tickets, this one’s for you!

Love this app!

2024-05-31

Simple, easy to use, and comes with a solid customer service team. No more rushing to the bodegas in bad neighborhoods to get your lottery tickets! I played and won from my couch wearing pjs! When I had a question, the support team got back to me pronto! Man, am I happy I found you guys. Thank you!!!

Winnings!

2024-06-07

Not only have I won scratch-offs, but I've also won multiple times in a row. I play in person and on Lottocom , spending on the same tickets. I can say that I have won a lot more on Lottocom. Also, customer service is very helpful. I had an issue with a scratch-off where there was a glitch and it didn't capture my winnings. They were able to send my winnings within an hour of reaching out to them.

Easiest way to play the lotto!

2024-05-31

It’s so easy so check all my favorite lottery game results and play the lotto!! I love being able to buy a lotto ticket right from my phone and I won’t have to rush to the store anymore!!

A whole lotta lotto

2024-05-31

Love Lottocom and the convenience it provides 24/7 for all the lottery action and results! Can see this business model transforming most all of the future lottery transactions and sense that the leadership is savvy enough to make it worth everyone’s top app in the near future…let’s do this and make it a whole lotta lotto fun!!!

Fraud

2024-09-21

I won 200 and I cash out to the wrong account went to the bank said it was return it’s been couple weeks and have not got my credit back I sent ya couple emails and yea won’t respond back

So easy!

2024-10-17

I often want to get a ticket when the jackpot gets bigger and then forget to stop on my way home from work. Lotto ensures I can get a ticket when I think about it and without the need to get in the car.

Easiest way to play the Lottery online!

2027-07-30

Extremely user friendly, great customer service and informs you when you win.

App Review

2027-08-30

This lotto app makes it so easy to play, no more running last minute to the store to buy tickets

Great App!

2027-07-18

This is such an easy & convenient app to purchase lottery tickets & scratch cards.
I hope to win the Mega Millions or Power Ball and share the wealth to people in need!

Quick fast easy

2027-08-18

So easy to play all my favorite numbers online

This is amazing!!!

2027-09-19

I wish I knew about this sooner!! So quick and easy, Just got my Powerball ticket from my couch!!

MamaA

2027-01-26

Can’t wait for Lottocom to be available in other states it’s the easiest app

Best Lottery App

2027-02-27

Lottocom is perfect! It’s awesome we don’t have to deposit any money to play!

Fast Easy & Fun

2027-03-31

Great experience - here’s to winning BIG!

Great app!

2027-12-30

I love playing the lottery but hate going to the market to play.

Now I can play from the comfort of my room!

What a great app!

So convenient

2028-04-03

I’m very impressed by the variety of games and options to play



Is Lotto com Safe? 🤗🙏


Yes. Lotto.com - Lottery Tickets is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 14,496 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Lotto com Is 27.3/100.


Is Lotto com Legit? 💯


Yes. Lotto.com - Lottery Tickets is legit, but not 100% legit to us. This conclusion was arrived at by running over 14,496 Lotto.com - Lottery Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Lotto com Is 45.5/100..


Is Lotto.com - Lottery Tickets not working? 🚨


Lotto.com - Lottery Tickets works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Lotto.com - Lottery Tickets? Post a Review




Features

Security: Security is at the top of our list! Your information is secured behind several layers of protection, payment information is managed by our partners who are industry-leading complying with PCI standards and your physical lottery ticket is stored in our fire-proof vault monitored 24/7.

Lotto.com enables participation in U.S. state lotteries, directly supporting good causes by helping fund state-run programs in the areas of education, parks, emergency responders, veteran's health, and other public services important to the state.

Take part in official lottery games such as Mega Millions, Powerball, and others in your state.

The Program provides a safe environment for our patrons to enjoy lottery games as a form of entertainment.

The Program also includes policies designed to prevent and reduce potential issues associated with online activities and offers tools and resources to encourage healthy behaviours.

Convenience: We offer a seamless way to play your favorite lottery games.

We are on a mission to modernize the way the lottery is played and increase its benefit to the public.

Responsible Play - If you think you or someone you know has a gambling problem, help is available in New Jersey 24 hours a day Call 1-800-GAMBLER®.

Track lottery jackpots and check lottery results across the country.

We operate a state-of-the-art lottery courier platform.

We’re certified for responsible gaming through NCPG’s assessment program (iCAP).

Peace of Mind: There is no need to worry about losing your ticket or ownership disputes - it is a digital ticket and if you buy it, you own it.

Lotto.com is officially a member of the National Council on Problem Gambling (NCPG).

We also perform age verification and geolocation checks to ensure proper use of the platform.

  Customer Service/Support
Developer:
Lotto.com Inc.


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