Contact Bizer Navigator Support
Company Name: STONEGATE SOFTWARE, LLC (U.S.)
About: Navigate Lake Winnipesaukee with Confidence
A navigation app for your mobile
device that uses the most detailed and trusted map of Lake Winnipesaukee: the
Bizer map, combined with the GPS and navigation features of today's hand held
devices.
Comprehensive Map
Bizer's map of Lake Winnipesaukee provides a
detailed and easy to read depiction of the islands, rock hazards, buoy system
and common navigation routes.
Bizer Navigator Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of STONEGATE SOFTWARE, LLC (U.S.)
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bizer Navigator Website
Privacy Policy: https://stonegatesoft.com/bizer-navigator/privacy-policy.html
Developer: Stonegate Software
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3 Most reported problems 😔💔
Want my money back
by Sarah Tetley
How small can you make the typeface that explains the *only* lake in the entire Interlakes region that the app covers is Lake Winnipesaukee???? And apparently you can bury that fact pretty deep in the App Store description!!! Newfound Lake? Squam Lake?
This is slimy and I want my money back.
Good navigation aid, needs improvement
by AstroRandy
I've been a lifetime boater on Lake Winnipesaukee and have always used the Bizer navigation charts. This app seems like a natural extension to be able to use my iPhone with the recognized name. We have found it very helpful for navigating around the lake, but there are improvements that it needs. Honestly, I was hoping that those improvements would've been done over the winter, but they remain to be seen. which makes you wonder about the viability of this app long-term if the company is not dedicating development resources to improving the user experience.
You absolutely need to be able to save routes, which this app cannot do at this point. There's also no night mode, this is a big hindrance for using your phone for navigating at night because it destroys your night vision. Additionally, there's no way to change the orientation of the map while you're navigating. Many modern GPS apps allow you to choose showing north or the route at the top of the map, there is no option for this.
I call this a good first effort, but like I said, it absolutely needs development resources for improvement.
Overcharged
by Overcharged By App Store
I just purchased the yearly access to the Bizer app, because we have used the map for years and love it. The price was stated as 24.99, and then I got a receipt saying I had paid 33.98?? Is there a way to get the excess refunded?
I would like to be able to save/plot a route, which I can’t find, but it is easier than pulling out the chart while underway. Night version would be very helpful!!
Have a Problem with Bizer Navigator? Report Issue
Why should I report an Issue with Bizer Navigator?
- Pulling issues faced by users like you is a good way to draw attention of Bizer Navigator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bizer Navigator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bizer Navigator.
