Contact Pokémon Masters EX Support

I find it really annoying that there is no way to grind for gems in this game in order to obtain a character you really want apart from saving up for a few weeks but by that point he character you may want is likely gone by then the only other way to get gems in this game is paying real money and I find that unacceptable and greedy no one should be paying you money for gems on a character they might not even be guaranteed to get thus they may be persuaded to continuously shill money into the game until they get what they want which I hate with a passion even games like Arknights have the annihilation missions where you can earn a set amount of orundum each week with the catch that these missions are hard and long to complete (even if I also feel that it can be improved by being daily or by daily or increasing how much orundum can be obtained with how hard and long it can be to finish the missions initially and how small windows to obtain new characters are) why not do something similar in the training area where the player can earn a certain amount of gems daily/ bidaily or have a certain amount of times they can fight the stage like what’s already done with the evolution stones then have there be different amounts of gems depending if you beat the stage on easy, normal, hard, etc because literally anything is better than nothing and blatantly trying to nickel and dime your players

I just started really playing this game and it was really fun at first. But I’m really starting to have a lot of problems with it. First typing if you don’t have the specific type weakness that it shows on their pokemon your not going to do any damage. For example let’s say a grass type is weak to fire and ice. When u get in the game it only says its weak to fire, but from my pokemon knowledge it’s weak to both. But when u hit it with a ice type move it barely does anything. I just started the game and I don’t have a lot of resources to level up. Usually in games if you need things to help your character level up like in dokkan battle you do quests for it which are long but easy. Why is it that I need a whole 20k power team to get the items to level up my pokemon. I can’t do that cuz I needed the level up manuals in the first place. I think they should of made that easier. When your battling you need to have a bunch of teams so you can have the advantage and beat them in the story. I can’t level my pokemon at all so I’m struggling please make the level up manual quests easier. It’s like you can’t have anything if you are a new player. I saw people being able to increase their move gauge which is NOT in the shop for some reason. People getting thousands of level up manuals when I can’t even get 10. I’m really like this game but right now I’m stuck because I can’t level up any of my pokemon

The idea is nice, the battle format is actually good, and the animations and graphics are definitely nothing to laugh at. I’m having a huge bug issue right now where I have about 3,600 gems yet I cannot even buy anything from the in game Market with them and keeps telling me I have no gems to spend and directs me to purchase some. Yeah I’m not buying any gems if I clearly have enough to buy the 10 sync pack. The story feels really short and rushed, and I wish you could battle other people instead of with someone against the cpu otherwise there’s no point in me investing time or money into building a solid team. The characters are loveable and memorable. Honestly the game concept itself is great but it still needs more. I don’t understand why we can’t battle against other people but we can battle with them. There’s no issue connecting with other people already so why not just make some kind of rank system to play in. A lot of games have it and it would be pretty cool to see Pokémon have one. Pokémon is all about battling with your favorite teams so why wouldn’t it have some kind of battle system. Please don’t give us whatever abomination Pokémon Go battling is... if the market was fixed and I could actually use my gems I would not mind spending money for more characters to level up. There’s just no reason to even build a team because aside from the story, there’s no one to use the team against making it a waste.