Contact CarCutter

Contact CarCutter Support


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About: CarCutter is the AI-powered app for dealers, OEMs and marketplaces that makes
vehicle photography fast and professional. Capture car photos in just a few
minutes with CarCutter’s intuitive guidance system, which ensures correct
angles and coverage in every image.


 
  2026-04-29

CarCutter Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DIFFUSELY Austria GmbH



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit CarCutter Website

Privacy Policy: https://www.car-cutter.com/terms-and-conditions#privacy-policy

Developer: car-cutter.com





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3 Most reported problems 😔💔

3.2 out of 5

Just too many problems

2026-01-30

by Chigidabagada

Simply unreliable. It’s ok if you want to do a few cars but when you have 10 or more like I have to do everyday you are guaranteed to run into problems. Most notably uploading issues. It uploads all the photos as you’re working and it absolutely will kill your phone battery, you’ll notice how hot your phone gets as you go along. The only way you can work to get 4 or more cars done is by turning off cellular and uploading when you get to a home WiFi, otherwise your phone battery will be dead within an hour. Even with cellular off, the app will still drain your battery quickly. Then you run into the problem of the upload taking multiple days, or even at all, to get the photos to push through. Nearly every picture I take just stays stuck in “uploading.” There seems to be no order of how photos are uploaded either. The app frequently will crash, screen and camera will go black. You take a picture and it will just get stuck and you can’t go on to take the next picture. On top of that you can’t even pinch zoom like a normal phone will. Bottom line this app needs major fixing

-1 star

2026-01-31

by Almight P

I never review things but this app my work makes me use is extremely irritating I just had to. It lags to take pictures and I even try and hold down the button to bypass it but it still lags or doesn’t take it at all and I’m just standing there trying to get it to work it also over heats my phone like crazy and kills the battery fast

Uploading

2026-02-01

by Savibbbbahg

I could picture a bunch of cars and be connected to my dealerships WiFi and still not have them downloaded. There’s been days where i picture a car and it would take a week to 2 weeks at most.




Have a Problem with CarCutter? Report Issue




Why should I report an Issue with CarCutter?

  1. Pulling issues faced by users like you is a good way to draw attention of CarCutter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CarCutter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CarCutter.


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