MovieDiary app not working? crashes or has problems?

MovieDiary Status

Last Updated on 2024-08-27 by Serhii Tkachenko

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

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Have a Problem with MovieDiary: AI Movie tracker? Report Issue

Common MovieDiary Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MovieDiary app on iOS and Android devices. Solve all MovieDiary app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MovieDiary iPhone Issues and Solutions

MovieDiary iOS app crashes, not working, errors
MovieDiary iOS app network issues
MovieDiary on iOS has black/white screen

MovieDiary Android App Issues and Solutions

MovieDiary has errors/crashing/not working
MovieDiary server network connectivity issues
MovieDiary has black screen

MovieDiary iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MovieDiary app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MovieDiary app crashes or not working on Iphone (iOS):

Close and restart the MovieDiary app on iPhone
Update MovieDiary app to the Latest Version for iOS
Uninstall and reinstall MovieDiary iPhone app
Update your iPhone to the latest iOS version

Fix MovieDiary on iPhone unable to connect to server/internet connection issues::

To resolve MovieDiary network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MovieDiary black/white screen (blank screen) on iPhone:

Follow the MovieDiary iOS app troubleshooting guide Here →

MovieDiary Android App Issues and Solutions

Fix MovieDiary not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MovieDiary app issues:

Force Stop the MovieDiary App
1. On android, goto "Settings" » click MovieDiary app. » click "Force Stop".

Update MovieDiary to the latest version on PlayStore

Clear MovieDiary App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MovieDiary app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MovieDiary.

Fix MovieDiary unable to contact server/ MovieDiary internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MovieDiary » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MovieDiary » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MovieDiary on android.

Solve MovieDiary black/white screens issue on Android:

Follow the MovieDiary android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Serhii Tkachenko, developers of MovieDiary.

About this app

this app will help you track and manage your movies Watchlist and store the history of watched movies in the one comfortable place. - Find out Movies and TV Shows detailes: release date, duration, director, actors, description, tagline, this app user rating, Imdb rating, genres, etc . With Movie Diary you will never lose any Movie or TV show. - Sometimes can't quickly remember what awesome you have watched recently or what to recommend to friends.