FileGet Status

Last Updated on 2021-08-13 by Kien Nguyen Chi

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

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Have a Problem with FileGet - Browser and Document? Report Issue

Common FileGet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FileGet app on iOS and Android devices. Solve all FileGet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FileGet iPhone Issues and Solutions

FileGet iOS app crashes, not working, errors
FileGet iOS app network issues
FileGet on iOS has black/white screen

FileGet Android App Issues and Solutions

FileGet has errors/crashing/not working
FileGet server network connectivity issues
FileGet has black screen

FileGet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FileGet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FileGet app crashes or not working on Iphone (iOS):

Close and restart the FileGet app on iPhone
Update FileGet app to the Latest Version for iOS
Uninstall and reinstall FileGet iPhone app
Update your iPhone to the latest iOS version

Fix FileGet on iPhone unable to connect to server/internet connection issues::

To resolve FileGet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FileGet black/white screen (blank screen) on iPhone:

Follow the FileGet iOS app troubleshooting guide Here →

FileGet Android App Issues and Solutions

Fix FileGet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FileGet app issues:

Force Stop the FileGet App
1. On android, goto "Settings" » click FileGet app. » click "Force Stop".

Update FileGet to the latest version on PlayStore

Clear FileGet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FileGet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FileGet.

Fix FileGet unable to contact server/ FileGet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FileGet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FileGet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FileGet on android.

Solve FileGet black/white screens issue on Android:

Follow the FileGet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kien Nguyen Chi, developers of FileGet.

About this app

App help you to browse and download Documents file. Not Audio or video. - Download all documents file such as . doc, . xlsx, . text, . pdf... WARNING: FileGet does not include any audio or video download feature or any related functionality. The downloadable content must be NON-audiovisual which includes . text, . pdf, . docs, . xlsx... etc.