Ganjineh app not working? crashes or has problems?

Ganjineh Status

Last Updated on 2021-10-28 by Hossein Samadipour

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Common Ganjineh Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ganjineh app on iOS and Android devices. Solve all Ganjineh app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ganjineh iPhone Issues and Solutions

Ganjineh iOS app crashes, not working, errors
Ganjineh iOS app network issues
Ganjineh on iOS has black/white screen

Ganjineh Android App Issues and Solutions

Ganjineh has errors/crashing/not working
Ganjineh server network connectivity issues
Ganjineh has black screen

Ganjineh iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ganjineh app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ganjineh app crashes or not working on Iphone (iOS):

Close and restart the Ganjineh app on iPhone
Update Ganjineh app to the Latest Version for iOS
Uninstall and reinstall Ganjineh iPhone app
Update your iPhone to the latest iOS version

Fix Ganjineh on iPhone unable to connect to server/internet connection issues::

To resolve Ganjineh network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ganjineh black/white screen (blank screen) on iPhone:

Follow the Ganjineh iOS app troubleshooting guide Here →

Ganjineh Android App Issues and Solutions

Fix Ganjineh not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ganjineh app issues:

Force Stop the Ganjineh App
1. On android, goto "Settings" » click Ganjineh app. » click "Force Stop".

Update Ganjineh to the latest version on PlayStore

Clear Ganjineh App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ganjineh app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ganjineh.

Fix Ganjineh unable to contact server/ Ganjineh internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ganjineh » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ganjineh » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ganjineh on android.

Solve Ganjineh black/white screens issue on Android:

Follow the Ganjineh android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hossein Samadipour, developers of Ganjineh.